In a short time I had around 3 accidents due to wind and newbie faults of course. All good but days after the accidents the gimbal showed black spots behind the lens, only visible on screen, looks like debris, or minuscule dust, it apparently move when shaken.

I saw recently these protections from Amazon, do any Neo user here uses these accessories? I think if had bought them before it would’ve protected my Neo.

Hi there, thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. Regarding your DJI Neo that has experienced crashes and now shows black spots on the gimbal, we highly advice you to send the product for inspection. You can refer to the official link provided below to initiate a repair.

https://www.dji.com/br/support/repair?backup_page=index

In addition, just a friendly reminder that DJI does not recommend your 3rd party accessories on your DJI product or modify your DJI product. These 3rd party accessories might affect the DJI drone when in use and there is a possibility that these 3rd party accessories will be able to work. However, since it's not yet optimized and tested by DJI we cannot guarantee the stability of the said 3rd party accessory if it will work all the time with no issues and might damage the said DJI product and can void the warranty of your DJI Drone as well. I hope this helps with your concern. Thank you for your support and have a nice day ahead.