my repair progress
received 3/12/2015
checked in 3/30/2015
checked into repair software 4/8/2015
repair complete 4/28/15
D. (DJI Technology ) Apr 28, 08:32 Dear Travis McDaniels Upon inspection of your Inspire we were able to diagnose your issue as a damaged landing gear, 1 CW motor, downward camera, camera/gimbal, both arms, cables, and camera plate/coupler. The components have been replaced and your Inspire has been updated, test flown, and is fully functional. This repair has fallen under warranty and you will not be charged. Please refer to your user manual to rebind your Inspire before your next flight. Thank you for supporting DJI products. If you have any other questions, please contact our support center at 818-235-0789 M-F 9AM-5PM Pacific Time. Thank you and have a nice day! Sincerely,
DJI Repair Team
The Future of Possible DJI North America
4/28/15 completed and shipped with tracking number via FedEx scheduled delivery for 5/4/15
for a total of 7 weeks or 54 days |