hallmark007
Core User of DJI
Flight distance : 11959747 ft
Ireland
Offline
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3-D Posted at 2018-6-6 09:29
@Edison,
Most of the time I've been very happy with the advice of the Captains and Officers in this forum. But I'm with you on this particular issue, for a number of reasons. Also being in IT, I understand what a difference that firmware can make. I have also seen firmware act completely different in the same model of computer. I also understand that just because everyone doesn't have a problem doesn't mean that the problem doesn't exist. The biggest problem here is that there is no acknowledgement that there is an issue. There are only so many times that the phrase "this is an isolated incident" can be used. I'm one of the lucky ones that have been able to sort out my issues. Does that mean that there isn't an issue with the .0400 firmware? No. it does not. The fact is that I had no problems before I updated and then after I updated, then I did have problems. I went through extensive troubleshooting and updating and such, and my issues have been resolved. I don't know what the problem is or was, but i know it was introduced with the introduction of the .0400 firmware. To dismiss that for others problems is just disrespectful.
@HereForTheBeer said "For most people, even 1 failure is 1 too many.. spend $800-$1000 it doesn’t matter what the failure rate maybe, if yours is misbehaving that’s 1 too many. "
You know this thing about good captains v bad captains is pretty frugal , captains are just the same as level 1 users, they may have been on the forum longer and have more experience of how dji works, but that’s about it.
While you agree this is not an epidemic I find it strange that those who are having problems would rather come here week after week and air there case and what should be done about it, but when someone offers a much more pragmatic solution one that will save the likes of Edison money and time, your shot down as a dji fan boy.
Problem: firmware .400 for it has to be said very few
Solution 1: wait 1/2 months for new firmware, using this time to try to whip up support to try get firmware quicker. But we have never seen it before and I don’t believe we will see it here either, but saying something like this should not be allowed on this thread that is on an open forum. The advice is practical true and good from those who have been around here long enough.
Solution 2: again pragmatic and made by those who are able to see the wood from the trees. Return drone under warranty get it replaced or repaired. How , send one email get case number and prepare drone for shipping, receive drone back two weeks, or wait two months fo firmware to be released, if you or Edison can’t see that someone suggesting this is trying to help, then I’m afraid you are barking up the wrong tree.
Anyone who buys one of these drones is entitled to have it and have it working, but if they refuse to go down the simple road of having their contract with dji adhered to and getting their drone working as it should then they are making a rod for their own back.
This is the kind of information those around here longer can offer, it shouldn’t be thrown back in their face, it’s the best and quickest way to get your drone working the way the vast majority of MavAir are.
And when that’s sorted then come back and offer solutions for improved service and anything else, but I’ve been around to long to realize that for some ranting is much more to their taste than getting sorted. |
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