fanse5c75c2f
lvl.3
United States
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DJI Susan Posted at 2018-6-6 23:59
Sir, we're sorry to read your post. Just to verify, could the drone be controlled by the RC when the live view freezes? And which mobile device do you use? From your description, I'm afraid that it is hard to tell the exact status. You can change another open field without interference, test and check whether the channels are stable or not if this appears again. Please keep us posted, thanks!
Yes....the drone could still be operated despite the live view lock up. On one occasion, I used the RH feature to bring it back to me before landing manually.
I use an iPhone7+. All firmware and apps are uptodate.
I'm not new to these. I'm on my third generation of Phantoms... I've never had this issue before. And I just purchased the v2.0 a week ago.
This seems to be hit and miss too. I had gone to a school building around noon where a new roof will be installed. On several attempts to photograph, the camera locked up and I had to bring it back, and reboot to continue the shoot.
Later that day, I went back to try some video and flew from the front of the building. No issues at all.
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