jocheluich
New
Mexico
Offline
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Hi, The end of the story was my dealer helped me with the repairs.. They sent the unit to DJI China and they repair it at no cost, just the 100 dls of shiping by EMS.. so in the end it is another cost on me plus the time and the beatiful embarrasing moments with clients .... Luckily the gimbal is working good at the moment. In the package I sent to China I included pictures of the problems and I pointed out that 2 of the screws were not holding the gimbal's Roll axis properly so I ended up using CA to hold it balanced... Well they removed the CA and put new screws in there, it returned perfectly balanced and no more white screen... PROBLEMS FIXED. Also it takes like 2-3 seconds to send output AV after you turn camera on.. If I start in 24hz frequency I only get OSD, in 60hz no problem... but this was before it began to fail, so I want to believe it is normal behaviour.
If you have problems and no video output, stop trying to invent new startup routines or checking the outside temp (if you are in warm weather) or whatever you think it is like I did... they are just random failures of the board and it is the HDMI/AV board that is going to die for sure... It was my experience... it took like 5-6 weeks all the return process...
Sorry for not answering before, but the same day I posted, my dealer contacted me and they helped me get the gimbal to China..... It was a hassle YES... Also... can someone tell me how I can upgrade my GPS pro on the A2 to GPS pro plus?... My dealer is not answering my requests, I don't know if they are on holiday or something... but I don't intend to pay almost 500 dls to upgrade it... and I feel kind of bad when I own a Naza, WKW, P3P, S900, A2, Ronin...!! almost a compact car value !!...
TKS
josé
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