Mavic 2 Pro shipped already?

poetoe

Lio Posted at 2018-8-29 23:36
I have only received my tracking number this morning. Status: Shipment information received

Yeah, it's definitely going to be next week for me.

guess they hold mine back to wait for your delivery

poetoe

you and I got the "shipping" notification at the same time, I remember that Tuesday evening. we were full of hope and now devastated

Lio

poetoe Posted at 2018-8-29 23:39
guess they hold mine back to wait for your delivery

Well, when ordering, I DID write "Please deliver together with poetoe", so you might be right :-D

fans68308231

Duncandonut Posted at 2018-8-29 23:27
HAHAHAHAHAHAHAHA This just gets better and better. DHL finally got back to me and have told me that my parcel is still in Shenzen. Now I don't know what to believe lol

LOL!

Hopefully not.

Still no update on tracking?

DedeMavic

Lio Posted at 2018-8-29 23:43
Well, when ordering, I DID write "lease deliver together with poetoe", so you might be right :-D

I think my drone will also be "travelling" together with yours Lio and Poetoe!

poetoe

Lio Posted at 2018-8-29 23:43
Well, when ordering, I DID write "lease deliver together with poetoe", so you might be right :-D

well done, so our two babies can fly together

poetoe

DedeMavic Posted at 2018-8-29 23:54
I think my drone will also be "travelling" together with yours Lio and Poetoe!

horrible for you going on vacation and possibly without the M2. but you can still bring your M1 though.

Krky

I recived mavic2 in 6 days, thats great, but ive ordered fly more combo ob 28.8 and live chat support is telling me that i need to wait for some "wait pick", order hasnt been shipped jet neither it didnt been payment processed, so any1 else is having this kind of problem?
Im really feel bad that i didnt order with mavic on the first place!

DedeMavic

poetoe Posted at 2018-8-30 00:18
horrible for you going on vacation and possibly without the M2. but you can still bring your M1 though.

I've given up hope on the M2 for my vacation. The M1 is a great drone and has never given me any issues. I can count on it performing well!

JoeMavicDHH

Krky Posted at 2018-8-30 00:21
I recived mavic2 in 6 days, thats great, but ive ordered fly more combo ob 28.8 and live chat support is telling me that i need to wait for some "wait pick", order hasnt been shipped jet neither it didnt been payment processed, so any1 else is having this kind of problem?
Im really feel bad that i didnt order with mavic on the first place!

Me! I ordered the fly more pack on 23rd. Not shipped yet. Seems to be out of stock.

JoeMavicDHH

trica de Posted at 2018-8-29 21:45
I guess they are checking taxes .... Leibzig takes +- 1 day! I bet you will see progress later today.
If I would be you I would call DHL all you need is the Waybill number

Mmmmh, usually customs clarification for Europe takes place in the UK midlands !?

trica de

JoeMavicDHH Posted at 2018-8-30 00:33
Mmmmh, usually customs clarification for Europe takes place in the UK midlands !?

may iam wrong.... anyway I would call DHL!

OTP_Films

aido Posted at 2018-8-29 22:34
Don't worry too much - I got my tracking number on Friday and it didn't get picked up by DHL until 11:15 on Monday so maybe yours will get picked up today.

Just seen mine has now left East Midlands and is on the M1 up to Leeds which will take about 90-120 mins at this time of day

Interesting - guessing mine was on the same flight (departed Shenzen at the same time...) Have your tracking details been updated on the DHL page? Mine only has to get to Manchester...

aido

OTP_Films Posted at 2018-8-30 00:41
Interesting - guessing mine was on the same flight (departed Shenzen at the same time...) Have your tracking details been updated on the DHL page? Mine only has to get to Manchester...

Yes mine is now out for delivery according to the DHL tracking page - seems to have gotten to Leeds and straight onto the delivery van. I'm guessing it will come later this afternoon but we'll see - fingers crossed!

It took a while to track after leaving Shenzhen but now seems they've moved up to first gear - fingers crossed for a good sunset!

Krky

JoeMavicDHH Posted at 2018-8-30 00:27
Me! I ordered the fly more pack on 23rd. Not shipped yet. Seems to be out of stock.

u think ? did you spoke with dji support? because i'm and they constantly keeps telin' me that after the payment is processed they made "wait pick" honestly i didn't understand them what they are trying to tell me, maybe my english isn't so good as i expected

JoeMavicDHH

trica de Posted at 2018-8-30 00:36
may iam wrong.... anyway I would call DHL!

Hi trica,
mine went surprisingly smooth. Got it the day after yours. Took your tracking as example. My M2P went exactly the same way on the next day. Apart from the final destination of course.

OTP_Films

aido Posted at 2018-8-30 00:45
Yes mine is now out for delivery according to the DHL tracking page - seems to have gotten to Leeds and straight onto the delivery van. I'm guessing it will come later this afternoon but we'll see - fingers crossed!

It took a while to track after leaving Shenzhen but now seems they've moved up to first gear - fingers crossed for a good sunset!

Ah good luck - mine looks like its still in China then...

JoeMavicDHH

Krky Posted at 2018-8-30 00:45
u think ? did you spoke with dji support? because i'm and they constantly keeps telin' me that after the payment is processed they made "wait pick" honestly i didn't understand them what they are trying to tell me, maybe my english isn't so good as i expected

I got the information that with "pick" status you are on some kind of a priority line - whatever that means. I guess if it's not available right now, it doesn't make a difference. Even DJI Select which promised priority shipping didn't help me with that. 29€ down the drain.

atercervus

DJI Susan Posted at 2018-8-28 20:00
Hi atercervus, the shipping time might be different for various regions. For better following up, please kindly PM us your order number and leave a message here, I'll check regularly and try our best to help.

Shipping time might be different for various regions but has to be within the timeframe, stated during the order process, which was 3-5 days and order is not yet shipped. Placed the order during the presentation. Looks like the DJI Select was such a waste of money .. priority shipping clearly not working.
DMed you the order numbers, few days ago, would you be able to check and comment on that please?

fansb852a4f9

OTP_Films Posted at 2018-8-30 00:46
Ah good luck - mine looks like its still in China then...

[view_image]

My tracking page looks the same but after calling DHL today they told me it is already in Germany and out for delivery tomorrow. They also told me something had to be double checked or something in china and this is why it took longer and why the tracking system is confused and doesn't update properly.

Well I guess I'm gonna see tomorrow - fingers crossed.

poetoe

JoeMavicDHH Posted at 2018-8-30 00:51
I got the information that with "pick" status you are on some kind of a priority line - whatever that means. I guess if it's not available right now, it doesn't make a difference. Even DJI Select which promised priority shipping didn't help me with that. 29€ down the drain.

me too, also got the DJI SELECT but does not seem to help, although DJI support told me it does. maybe just an excuse for the 29 euros. besides of that, I also could not get the DJI CARE REFRESH, did not pop up and also says that not available in my country (Switzerland) which I do not understand why. DJI support then also told me that I could chose another country that gives the CARE REFRESH option. but that would mean I had to cancel my initial M2P order (done on 23rd) and order from new

poetoe

I wonder when DHL thinks of starting their machines of the cargo plane if they want to deliver tomorrow lunch time. maybe they fly over my house and drop it with parachutes

DedeMavic

poetoe Posted at 2018-8-30 01:05
I wonder when DHL thinks of starting their machines of the cargo plane if they want to deliver tomorrow lunch time. maybe they fly over my house and drop it with parachutes

Maybe it will be delivered by a DHL drone

DedeMavic

DedeMavic Posted at 2018-8-30 00:24
I've given up hope on the M2 for my vacation. The M1 is a great drone and has never given me any issues. I can count on it performing well!

I now have an estimated delivery. It will arrive on Monday. Can't believe I'll miss it for just 2 days

DJI-Flyer

Looks like the info from DHL I posted yesterday was correct ( for most UK deliveries ) mine has arrived at Liverpool depot at 10.04 this morning so with luck might get it later today or tomorrow Friday

but as others have posted pretty poor DHL times very patchy compared to FedEx USA deliveries

JoeMavicDHH

poetoe Posted at 2018-8-30 01:02
me too, also got the DJI SELECT but does not seem to help, although DJI support told me it does. maybe just an excuse for the 29 euros. besides of that, I also could not get the DJI CARE REFRESH, did not pop up and also says that not available in my country (Switzerland) which I do not understand why. DJI support then also told me that I could chose another country that gives the CARE REFRESH option. but that would mean I had to cancel my initial M2P order (done on 23rd) and order from new

Hi poetoe, it's stated that you can buy DJI Care Refresh for another country. As I understand, the only consequence seems to be, that in case of an incident you have to claim for assistance in a different country than yours, for example Germany or France. That means also in case of repairing issues you have to send your drone to that country. In your case I would agree that you have to cancel and order new to benefit from the Select discount coupon. I went the whole way begging DJI for accepting the coupon after purchase of my M2P - no chance!

poetoe

DedeMavic Posted at 2018-8-30 01:21
I now have an estimated delivery. It will arrive on Monday. Can't believe I'll miss it for just 2 days

that is incredible, what a bad luck. but this makes your homecoming from vacation much easier.

DedeMavic

poetoe Posted at 2018-8-30 01:36
that is incredible, what a bad luck. but this makes your homecoming from vacation much easier.

Completely agree!!!

JoeMavicDHH

DedeMavic Posted at 2018-8-30 01:21
I now have an estimated delivery. It will arrive on Monday. Can't believe I'll miss it for just 2 days

...Verdammt, what a pity!

poetoe

JoeMavicDHH Posted at 2018-8-30 01:33
Hi poetoe, it's stated that you can buy DJI Care Refresh for another country. As I understand, the only consequence seems to be, that in case of an incident you have to claim for assistance in a different country than yours, for example Germany or France. That means also in case of repairing issues you have to send your drone to that country. In your case I would agree that you have to cancel and order new to benefit from the Select discount coupon. I went the whole way begging DJI for accepting the coupon after purchase of my M2P - no chance!

correct, this is what I also understand. anyhow, I have some other insurance covering any fly away or crash. with a "selbstbehalt" of 200 swiss francs. this is what my insurance told me though.

poetoe

DedeMavic Posted at 2018-8-30 01:21
I now have an estimated delivery. It will arrive on Monday. Can't believe I'll miss it for just 2 days

am also prepared for Monday. still no change, still being processed in Shenzhen, and estimated delivery tomorrow. no clue how they want to stick to that.

OTP_Films

fansb852a4f9 Posted at 2018-8-30 01:01
My tracking page looks the same but after calling DHL today they told me it is already in Germany and out for delivery tomorrow. They also told me something had to be double checked or something in china and this is why it took longer and why the tracking system is confused and doesn't update properly.

Well I guess I'm gonna see tomorrow - fingers crossed.

Great to see their customer tracking information system is so accurate - and given its a data subset of their actually manifest system, it does not exactly inspire confidence...

Fingers crossed for tomorrow indeed!

djiuser_Nuc6XkFwjSZj

Hi all, someone else with the current state : Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC ??

Elmo

fansb852a4f9 Posted at 2018-8-30 01:01
My tracking page looks the same but after calling DHL today they told me it is already in Germany and out for delivery tomorrow. They also told me something had to be double checked or something in china and this is why it took longer and why the tracking system is confused and doesn't update properly.

Well I guess I'm gonna see tomorrow - fingers crossed.

My tracking page also looks the same: Departed Facility in SHENZHEN - CHINA, PEOPLES REPUBLIC @ 20.15 on Monday 27th. I rang DHL here in Ireland and they think its still in Hong Kong. They are going to investigate and get back to me. Lets see if they do.

JoeMavicDHH

DedeMavic Posted at 2018-8-30 01:21
I now have an estimated delivery. It will arrive on Monday. Can't believe I'll miss it for just 2 days

I just think, if your situation is so much worse than mine

I got my drone in time for my holiday, but going to Austria there is no affordable legal way to fly your baby. Next time it has to be Switzerland!!!

abielewicz

djiuser_Nuc6XkFwjSZj Posted at 2018-8-30 01:46
Hi all, someone else with the current state : Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC ??

I have the same status right now. My shipment was processed twice in Shenzen (yesterday and today). I have no idea what is going on.
Screen Shot 2018-08-30 at 11.51.51.png

I bought my M2P at about 11 UTC on 24th and it is still in China while others who ordered after me already got theirs...

JoeMavicDHH

poetoe Posted at 2018-8-30 01:39
correct, this is what I also understand. anyhow, I have some other insurance covering any fly away or crash. with a "selbstbehalt" of 200 swiss francs. this is what my insurance told me though.

Does it cover water damage as well, like DJI does? Most public insurances exlude this, which was a no go for me. On the other hand they usually cover total loss which DJI doesn't. Always a hard decision.

djiuser_Nuc6XkFwjSZj

abielewicz Posted at 2018-8-30 01:51
I have the same status right now. My shipment was processed twice in Shenzen (yesterday and today). I have no idea what is going on.

ahah exactly the same, let's see...

JoeMavicDHH

abielewicz Posted at 2018-8-30 01:51
I have the same status right now. My shipment was processed twice in Shenzen (yesterday and today). I have no idea what is going on.
[view_image]

This is weird and absolutely not the usual way. Hope they can sort it out for all you "victims" soon. Fingers crossed!