JoeMavicDHH
Second Officer
Flight distance : 8230085 ft
Germany
Offline
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poetoe Posted at 2018-8-30 01:02
me too, also got the DJI SELECT but does not seem to help, although DJI support told me it does. maybe just an excuse for the 29 euros. besides of that, I also could not get the DJI CARE REFRESH, did not pop up and also says that not available in my country (Switzerland) which I do not understand why. DJI support then also told me that I could chose another country that gives the CARE REFRESH option. but that would mean I had to cancel my initial M2P order (done on 23rd) and order from new
Hi poetoe, it's stated that you can buy DJI Care Refresh for another country. As I understand, the only consequence seems to be, that in case of an incident you have to claim for assistance in a different country than yours, for example Germany or France. That means also in case of repairing issues you have to send your drone to that country. In your case I would agree that you have to cancel and order new to benefit from the Select discount coupon. I went the whole way begging DJI for accepting the coupon after purchase of my M2P - no chance! |
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