faj221
lvl.4
Flight distance : 608566 ft
Hong Kong
Offline
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CASE UPDATE -
I just received an email from DJI Support: following is the translated message
"Data analysis is to be responsible and accurate positioning problems, if they are a non-human problem within warranty, we will provide warranty service to you based on the results of the analysis. Very sorry can not provide specific data analysis reports to you. About your case, the accident may be due to a motor does not respond well to the instruction at the time, leading to an imbalance in the body caused by, but failed to obtain the airframe for further positioning, we consider the customer experience, to provide you with a free treatment program "
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