Ryanwalexander
lvl.2
Flight distance : 110177 ft
Indonesia
Offline
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DJI Susan Posted at 11-1 02:56
Hi Ryanwalexander, we're sorry for reading your post. Just to verify, is there any obvious damage on the drone? You may connect with DJI GO 4 and check if there is an error message.
For the lost connection, you may export the flight records, corresponding flight data in the aircraft and log in the RC, we'll forward to our engineers to check the exact status, thank you!
Hello,
Thanks for your response. No damage to the drone fortunately - it's never been crashed or mishandled.
I tried exporting the .dat file from the AC and uploaded it with Assistant 2 - can you confirm that it happened correctly. I'm not sure how to do the same with the RC. Is that just the synchronize function in the app?
I already posted the flight log as you can see above. Instructions would be really appreciated!
Thank you,
Ryan |
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