mtnmaddman
lvl.4
United States
Offline
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after the latest upgrade I had to send my Inspire in, it showed an esc error and the motors would not start.
I sent it in a week ago tomorrow, they received this last Monday. I got a note that it had been placed in que Monday night. I received a note Tuesday that it had been fixed, an esc replaced had been test flown and was ready to ship back. On Wednesday (today) I received a tracking number I think I will receive on Friday, exactly one week and one day after I sent it in.
That is incredibly fast service. The factory said it was fully updated and fully operational, I will be looking for the drift or any other problems, it flew absolutely perfect before the upgrade.
It seems as though they have different techs that work in different areas when you enter into queue depending on your problem, the line may be longer I would think that catastrophic crashes requiring viewing logs ect. would take a lot longer, also my Inspire was only three weeks old, I think circumstances determine what queue line of techs your inspire is placed in. |
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