L.A Antoine
lvl.1
United States
Offline
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DJI Stephen Posted at 9-13 19:20
Hello there L.A Antoine. I am sorry for the trouble this has caused and thank you for reaching out. Can you please post a sample video of the said issue for us to be able to see and assist you further. Thank you.
Hello, and thanks for your response.
I have not shot anything since the problem occurred. But did reset the camera. I will do some shooting today and check.
Here is a link to the video where Rocksteady stopped working. You can see the hood of the car moving up and down as I drive, which is the way it is with Rocksteady On. At the 18 second mark, you can see a small "jump" and the hood stops moving. Instead, the whole background does. Which means Rocksteady stopped working (The road is smooth and the difference isn't drastic on this particular video)
Rocksteady went OFF around 9 minutes after I started shooting.
Here is a link: https://www.youtube.com/watch?v=ELDugZ4AcX8
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