Skydriver
lvl.2
Flight distance : 686243 ft
United States
Offline
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Nothing I did fixed my tilting issue so I was advised by DJI to send it in for repair. The process was very quick and easy. Sent it on Tuesday, it was received Wednesday, diagnosed Thursday, repaired and shipped Friday, and I will receive it today, Saturday. They replaced these motors: Pitch -axis, Roll, Yaw-axis. They also found cracks in the landing gears and replaced those. One thing to note, I did not send the props with the unit so they charged me for two sets of new props ($13.00/set). They assumed that since I did not send them, I needed new ones. So if you send in your drone for service and don't want new props, either include your own props and/or tell them not to include new ones. My total cost was $156 including new props and two new landing gear. I'll test fly later today. If you don't hear from me--all is good. Thank you. |
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