tekron
lvl.1
United States
Offline
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Late here, but this problem is rather insane. They sold a new product with a case they made for it and it doesn't fit the product it comes with in the box.
The SmallRig case(at least w dualscreen) doesn't stay together on a magnetic level and is extremely susceptible to jig and departure
The DJI case is perfect with the dual screen, but it set up to have various points in which the unit can jig and separate
All they needed to do, if they were not doing to design the case correctly, is to put a separate(maybe magnetic) trim piece that fits snug and replicates most or all of the structural integrity as the dualscreen when mounted into the case. It really shouldn't be too hard or an expensive product. Maybe not the best way to mitigate the design flaw, but it truly is insane that the case doesn't fit the camera. I don't even agree they should have made two separate versions of the case, I simply think they needed to do something so the result wasn't that the 'new' product, out-of-box, doesn't fit in the protective casing they provide with it; and whichs sets the user up to have their camera take a spill. Being an action camera, it's just really not good. It would be like buying an expensive tripod that works in most ways, but also falls over really, really easily. It's supposed to hold up the camera and keep it stable, but instead it causes it to break. |
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