Hi there, dasmar. Thank you for reaching out. We're glad that you have already managed to isolate the issue that you experienced by downloading version 1.6.10. Rest assured that we are doing our best to gather customers' inquiries and working on solutions to provide the best customer service to our consumers. Thank you for your valued support.
DJI Paladin Posted at 8-16 21:01
Hi there, dasmar. Thank you for reaching out. We're glad that you have already managed to isolate the issue that you experienced by downloading version 1.6.10. Rest assured that we are doing our best to gather customers' inquiries and working on solutions to provide the best customer service to our consumers. Thank you for your valued support.
What can users of DJI Go 4 who have the same problem do?
Hello, Labroides. Are you having the same issue with your DJI Go 4 app? May I please know what app version are you currently using? Please keep us posted. Thank you.
DJI Paladin Posted at 8-24 19:43
Hello, Labroides. Are you having the same issue with your DJI Go 4 app? May I please know what app version are you currently using? Please keep us posted. Thank you.
DJI Paladin Posted at 8-24 19:43
Hello, Labroides. Are you having the same issue with your DJI Go 4 app? May I please know what app version are you currently using? Please keep us posted. Thank you.
I'm on 4.3.50 for Go4. But on Android 13 it keeps crashing on startup. When fixed...???
Thank you for your response. We're doing our best to resolve every issue of our customers. Rest assured that this will be forwarded to them. Thank you for your valued support.
THEZA Posted at 8-30 00:56
I'm on 4.3.50 for Go4. But on Android 13 it keeps crashing on startup. When fixed...???
Hello there. We're sorry for the trouble that this has caused. This was already been coordinated with our team. We will keep you posted once we have an update. Thank you for your understanding and support.