Focus issue: test shots with the latest firmware v01.01.05.40

CYLSTUDIO · 2022-11-10

MarcoR Posted at 11-10 07:03
In fact it seems to me that he wastes more time defending DJI regardless than I do writing that I have this problem.
I own two DJI FPVs and am delighted with them, but I know of many who have had problems.
Try searching for a post of mine where I defend the DJI FPV to the hilt.... no one.... why have I never done that??

Doing it as a hobby? Really? It's more like a full time job for them. It's so obvious...I will just ignore them.
Christmas is coming, they might have more freebies from Santa...

hallmark007 · 2022-11-10

MarcoR Posted at 11-10 07:03
In fact it seems to me that he wastes more time defending DJI regardless than I do writing that I have this problem.
I own two DJI FPVs and am delighted with them, but I know of many who have had problems.
Try searching for a post of mine where I defend the DJI FPV to the hilt.... no one.... why have I never done that??

Again don’t be so pig ignorant, Im not defending dji and have had problems with my A3 and other dji devices, but I tend to try sort them out instead of asking questions here continually and receiving the same answers. Dji have a support and its not on this forum for your problem. But you choose the long winded approach and so far you haven’t got anything sorted. You one single complaint is this camera does not focus 100% of the time at .3m . That will never be the case so really you are wasting your time which is pretty evident by continually positing the same thing on this thread with “0” success .

I don’t defend dji if something is wrong but neither would I spend week after week flogging a dead horse . On this forum I will and have helped many but some refuse to be helped because its not what they are trying to accomplish. Maybe time to allow others to to chat and debate the reasons they purchased their action camera. Its the one thing you yourself have failed to post here on this forum.

johansenfoto · 2022-11-10

hallmark007 Posted at 11-10 07:24
Again don’t be so pig ignorant, Im not defending dji and have had problems with my A3 and other dji devices, but I tend to try sort them out instead of asking questions here continually and receiving the same answers. Dji have a support and its not on this forum for your problem. But you choose the long winded approach and so far you haven’t got anything sorted. You one single complaint is this camera does not focus 100% of the time at .3m . That will never be the case so really you are wasting your time which is pretty evident by continually positing the same thing on this thread with “0” success .

I don’t defend dji if something is wrong but neither would I spend week after week flogging a dead horse . On this forum I will and have helped many but some refuse to be helped because its not what they are trying to accomplish. Maybe time to allow others to to chat and debate the reasons they purchased their action camera. Its the one thing you yourself have failed to post here on this forum.

DJI forums is a great place for getting answers, help and also show off your work. And not like other brands forums where there is no help to receive.

You doesn't need to read about everything people post here, and also keep a civil tone like most mature people here do.

JustName · 2022-11-10

hallmark007 Posted at 11-10 07:14
Well I posted what my Camera does and you can make your own mind up on that one. Unlike you I didn’t just post nonsense regarding stuff you completely made up .I don’t need recognition but if I have a problem then I make it my business to sort it. This has been going on too long with nothing been done to sort it. Many users feel they cannot post anything because if the do they constantly get the usual comments of how lucky they are or there is something wrong with their devices that the naysayers have spotted.
I mean I read from you guys day in day out that dji are breaking the law consumer rights are being denied etc etc, but nobody does anything about it except whine and more whining. Does it not make any sense if you believe its a hardware problem it cannot be fixed to just exercise the rights you are ad nauseam posting here and get it sorted, or are you here for the attention as well.

And again, a lot of blah-blah-blah.... You don't have a problem with your camera? Very nice and now stop spamming here.

hallmark007 · 2022-11-10

johansenfoto Posted at 11-10 07:36
DJI forums is a great place for getting answers, help and also show off your work. And not like other brands forums where there is no help to receive.

You doesn't need to read about everything people post here, and also keep a civil tone like most mature people here do.

They are you’re right and I don’t think I was uncivil to anyone on this thread. But you will have noticed that several others have failed in their civility towards others something you seem to not have noticed or Im certain just as you have posted to me you will also pass on to them. Id hate to think you singled me out for any kind of favoritism ;+)

JustName · 2022-11-10

BTT: My camera arrived today via UPS at DJI and they shipped a new one as a replacement without any comment. According to UPS tracking, it will arrive tomorrow.

MarcoR · 2022-11-10

hallmark007 Posted at 11-10 07:24
Again don’t be so pig ignorant, Im not defending dji and have had problems with my A3 and other dji devices, but I tend to try sort them out instead of asking questions here continually and receiving the same answers. Dji have a support and its not on this forum for your problem. But you choose the long winded approach and so far you haven’t got anything sorted. You one single complaint is this camera does not focus 100% of the time at .3m . That will never be the case so really you are wasting your time which is pretty evident by continually positing the same thing on this thread with “0” success .

I don’t defend dji if something is wrong but neither would I spend week after week flogging a dead horse . On this forum I will and have helped many but some refuse to be helped because its not what they are trying to accomplish. Maybe time to allow others to to chat and debate the reasons they purchased their action camera. Its the one thing you yourself have failed to post here on this forum.

Actually I have written it a billion times because I bought OA3 and that I appreciate it in every way except for the focus problem.
If you don't know how to read or read what you like, it's not my fault!
On my YouTube channel the first videos I have posted are just appreciation, to praise its talents.
But no one gives a damn about that, they only give a damn about the reported problems....

I have already told you, I accept criticism from those who appear neutral.

gotstabnoel · 2022-11-10

doing a little more testing on my OA3, and doing a vlogging point of view my subject I consider "soft", I had others review and just mentioned if they think the image is crips on a iPad pro and then on a computer monitor and they mentioned the same (without telling them about a focus issue on OA3's). I didn't have any other comparison though and im tempted to go out and get a Hero 11 to compare. But doing all this i'm torn between 1) returning this to get a Hero 11 or 2) exchanging this to get another OA3 and cross my fingers.

so with that said i plan to go this weekend to do the return / exchange but seeing has anyone exchanged their OA3 and got any luck? I bought mine from a big brand retailer and have a 60 day return window which i'm still in.

MarcoR · 2022-11-10

gotstabnoel Posted at 11-10 07:56
doing a little more testing on my OA3, and doing a vlogging point of view my subject I consider "soft", I had others review and just mentioned if they think the image is crips on a iPad pro and then on a computer monitor and they mentioned the same (without telling them about a focus issue on OA3's). I didn't have any other comparison though and im tempted to go out and get a Hero 11 to compare. But doing all this i'm torn between 1) returning this to get a Hero 11 or 2) exchanging this to get another OA3 and cross my fingers.

so with that said i plan to go this weekend to do the return / exchange but seeing has anyone exchanged their OA3 and got any luck? I bought mine from a big brand retailer and have a 60 day return window which i'm still in.

If you have that return window you can make all the assessments you want with absolute peace of mind, you're lucky.
If I had bought it on Amazon I would have taken advantage of the 30-day window, even with business account is allowed, and I would have returned it without even opening this thread.
GoPro 11 also has its wrinkles, but it certainly shoot into focus even at "vlogger" distances, as well as a HERO6/7/8/9/10.
If you look at my first post you see the difference.

aliveathome · 2022-11-10

gotstabnoel Posted at 11-10 07:56
doing a little more testing on my OA3, and doing a vlogging point of view my subject I consider "soft", I had others review and just mentioned if they think the image is crips on a iPad pro and then on a computer monitor and they mentioned the same (without telling them about a focus issue on OA3's). I didn't have any other comparison though and im tempted to go out and get a Hero 11 to compare. But doing all this i'm torn between 1) returning this to get a Hero 11 or 2) exchanging this to get another OA3 and cross my fingers.

so with that said i plan to go this weekend to do the return / exchange but seeing has anyone exchanged their OA3 and got any luck? I bought mine from a big brand retailer and have a 60 day return window which i'm still in.

Was in the same situation as you, had 30 day return if I wanted. Kept the out-of-focus-OA3 for almost 2 weeks but returned it and bought a GP11. Didn't want to be part of the OA3 lottery. Liked a lot about the OA3 (really miss the snap-mount!) but in the end the picture quality for me is the most important and in that case thats a win for GP11 hands down compared to the OA3 I had. More money, yes, but absolutely worth it. DJI is going to get a new chance if they release OA4 though.

gotstabnoel · 2022-11-10

aliveathome Posted at 11-10 10:07
Was in the same situation as you, had 30 day return if I wanted. Kept the out-of-focus-OA3 for almost 2 weeks but returned it and bought a GP11. Didn't want to be part of the OA3 lottery. Liked a lot about the OA3 (really miss the snap-mount!) but in the end the picture quality for me is the most important and in that case thats a win for GP11 hands down compared to the OA3 I had. More money, yes, but absolutely worth it. DJI is going to get a new chance if they release OA4 though.

Exactly! I really LOVE the snap mount, it's been so useful to quickly remove and switch accessories. LIkewise the user interface has been great, I'm use to the DJI interface and go pro seemed a bit clunky (not a deal breaker for buying an action camera). So i think i'm going to do the lottery, just ordered one today and see what production date when it comes in.

gotstabnoel · 2022-11-10

First time uploading, went through DaVinci, grabbed a still and exported as JPEG. Sun was behind the camera. Would you consider this focused? First picture is the original still, second is zoomed in
Still
zoomed

MarcoR · 2022-11-11

gotstabnoel Posted at 11-10 18:35
First time uploading, went through DaVinci, grabbed a still and exported as JPEG. Sun was behind the camera. Would you consider this focused? First picture is the original still, second is zoomed in
Still
zoomed

It is poorly understood because those images are rescaled.
You should post the source files.

johansenfoto · 2022-11-11

MarcoR Posted at 11-11 00:14
It is poorly understood because those images are rescaled.
You should post the source files.

You can download the image in full size on flickr but it was only in 1080p so hard to see how the focus is.

MarcoR · 2022-11-11

johansenfoto Posted at 11-11 03:28
You can download the image in full size on flickr but it was only in 1080p so hard to see how the focus is.

I find it hard to believe that he deliberately took those images in 1080p, it would make little sense.

hallmark007 · 2022-11-11

gotstabnoel Posted at 11-10 18:35
First time uploading, went through DaVinci, grabbed a still and exported as JPEG. Sun was behind the camera. Would you consider this focused? First picture is the original still, second is zoomed in
Still
zoomed

It won’t matter, it’s very hard to change a mind thats already made up. But yes your photo is perfectly focused, there is no software that can focus for you.

johansenfoto · 2022-11-11

MarcoR Posted at 11-11 04:14
I find it hard to believe that he deliberately took those images in 1080p, it would make little sense.

He grabbed it from his 1080p timeline, so yeah hard to check focus

gotstabnoel · 2022-11-11

Got it, new to the upload and DaVinci. Let me see if I can grab the source file and do a better job at uploading. Thanks for the feedback.

johansenfoto · 2022-11-11

gotstabnoel Posted at 11-11 06:42
Got it, new to the upload and DaVinci. Let me see if I can grab the source file and do a better job at uploading. Thanks for the feedback.

You can just use VLC and take a screengrab from there. But it is better to just upload the unedited video to youtube in 4K

JustName · 2022-11-11

My replacement Action 3 did arrived with a small gift in the package.

I've now quickly done some tests, it looks like the new camera will deliver at least as good images as the Action 2, if not a little sharper. So apparently no more problems with the focus. I will test more extensively tomorrow during daylight. What's noticeable is that the images look blurrier in JPG format on the Action 3 than on the Action 2, but they look a little better in DNG than on the Action 2.

MarcoR · 2022-11-11

gotstabnoel Posted at 11-11 06:42
Got it, new to the upload and DaVinci. Let me see if I can grab the source file and do a better job at uploading. Thanks for the feedback.

You can use "Media Player Classic Home Cinema (MPC-HC)" in the "K-Lite Codec Pack", I recommend the Standard version.
It is a very good player that allows you to save individual frames of a movie with the highest quality.

http://www.codecguide.com/download_kl.htm

StevoB · 2022-11-11

I started a second CAS for a refund because I was misled and already in the first 14 day window, if I had known DJI's position on the issue, I would have returned my piece without a word and not waiting for it to be fixed. Of course they answered that I should be patient, that I should get the latest fw 01.01.05.40 blah blah..
...and the reason why I'm giving up: "Currently, it's been determined that there is no soft focus issue. The design and calibration of the Osmo Action lens are mainly for outdoor and movement shots such as riding, diving, surfing, etc. If you wish to shoot at close range, we recommend that you shoot in well-lit settings and maintain a far shooting distance in order to obtain a clearer imaging effect. Thank you for your understanding."

johansenfoto · 2022-11-11

JustName Posted at 11-11 10:01
My replacement Action 3 did arrived with a small gift in the package.

I've now quickly done some tests, it looks like the new camera will deliver at least as good images as the Action 2, if not a little sharper. So apparently no more problems with the focus. I will test more extensively tomorrow during daylight. What's noticeable is that the images look blurrier in JPG format on the Action 3 than on the Action 2, but they look a little better in DNG than on the Action 2.

Great. Hope you will post a little video outdoor when you can

StevoB · 2022-11-11

JustName Posted at 11-11 10:01
My replacement Action 3 did arrived with a small gift in the package.

I've now quickly done some tests, it looks like the new camera will deliver at least as good images as the Action 2, if not a little sharper. So apparently no more problems with the focus. I will test more extensively tomorrow during daylight. What's noticeable is that the images look blurrier in JPG format on the Action 3 than on the Action 2, but they look a little better in DNG than on the Action 2.

Did they send you a cap? A miracle cap that will shift the Focus Range: 0.3 m to ∞

MarcoR · 2022-11-11

StevoB Posted at 11-11 10:28
Did they send you a cap? A miracle cap that will shift the Focus Range: 0.3 m to ∞

If I send you pictures of tests they did at the DJI service center with my OA3 asking if they are okay you would cry!

And they told me they made them out of the best OA3 they have available, the one they say is the most in focus.

johansenfoto · 2022-11-11

I don't think those in NL are competent to decide such. Obviously they lack knowledge of how a camera works. Most likely, they themselves only use their mobile and think that everything else works the same.
Unfortunately, this goes beyond DJI's reputation, which uses such incompetent people to repair their equipment.

StevoB · 2022-11-11

MarcoR Posted at 11-11 10:55
If I send you pictures of tests they did at the DJI service center with my OA3 asking if they are okay you would cry!
And they told me they made them out of the best OA3 they have available, the one they say is the most in focus.

It looks like pre-motivated marketing = Focus Range: 0.3 m to ∞
I'll probably go for the GP11 + Accessories Bundle + GoPro Subscription (1year) €449.98....The base starts at €399.98 I'm sorry, because it's a great cam except for the optics. . . .. . . .

fish sticks · 2022-11-11

JustName Posted at 11-11 10:01
My replacement Action 3 did arrived with a small gift in the package.

I've now quickly done some tests, it looks like the new camera will deliver at least as good images as the Action 2, if not a little sharper. So apparently no more problems with the focus. I will test more extensively tomorrow during daylight. What's noticeable is that the images look blurrier in JPG format on the Action 3 than on the Action 2, but they look a little better in DNG than on the Action 2.

If you are happy with the images from the A3, it would be great to see if it still compares well with the A2 in video, and in video with RS on for both cameras.

Glad to hear that the replacement camera turned out good, even if I am a bit surprised.

JustName · 2022-11-11

StevoB Posted at 11-11 10:28
Did they send you a cap? A miracle cap that will shift the Focus Range: 0.3 m to ∞

:-) No, a robomaster bag.. (Nothing I could use somehow).

Regarding the pics and videos.. i will try to make some tomorrow.

Small preview.. (yes i know not the best light conditions) Which one is the A2 and the A3? Left, or Right?

johansenfoto · 2022-11-11

JustName Posted at 11-11 12:34
:-) No, a robomaster bag.. (Nothing I could use somehow).

Regarding the pics and videos.. i will try to make some tomorrow.

A3 on right?

MarcoR · 2022-11-11

JustName Posted at 11-11 12:34
:-) No, a robomaster bag.. (Nothing I could use somehow).

Regarding the pics and videos.. i will try to make some tomorrow.

If OA3 is the one on the right I would say great.
But this confirms that some OA3s were poorly manufactured on the lens assembly, or poorly calibrated, when theoretically they should all be identical, one cannot rely on luck.
It would be a bit like saying that with some of the batteries for the Mini 3 Pro you get 30 minutes of flight time, with others 15, with very few 40.
I wonder how some people would react, maybe they would say "it's because you don't know how to fly"...

JustName · 2022-11-12

MarcoR Posted at 11-11 21:22
If OA3 is the one on the right I would say great.
But this confirms that some OA3s were poorly manufactured on the lens assembly, or poorly calibrated, when theoretically they should all be identical, one cannot rely on luck.
It would be a bit like saying that with some of the batteries for the Mini 3 Pro you get 30 minutes of flight time, with others 15, with very few 40.

Yes, the A3 is on the right.

You should to know the Mini 3 Pro is only a small consumer drone, not a real big helicopter, so you have to accept different flight-times :-)
And don't forget! Drones make only noises, only the pilots make flights!
(A little bit irony and sarcasm)

johansenfoto · 2022-11-12

MarcoR Posted at 11-11 21:22
If OA3 is the one on the right I would say great.
But this confirms that some OA3s were poorly manufactured on the lens assembly, or poorly calibrated, when theoretically they should all be identical, one cannot rely on luck.
It would be a bit like saying that with some of the batteries for the Mini 3 Pro you get 30 minutes of flight time, with others 15, with very few 40.

Well it depend of temperature

I went one time flying with my Mini 2 at the mountain in -10 and strong wind during winter, it didn't give me many minutes of flytime until I reached 30% and it decreased fast.

hallmark007 · 2022-11-12

MarcoR Posted at 11-11 21:22
If OA3 is the one on the right I would say great.
But this confirms that some OA3s were poorly manufactured on the lens assembly, or poorly calibrated, when theoretically they should all be identical, one cannot rely on luck.
It would be a bit like saying that with some of the batteries for the Mini 3 Pro you get 30 minutes of flight time, with others 15, with very few 40.

So you’re correct and you confess its great. And yes its true some batteries for mini 3 give you 30 mins and others give you 40+ thats a fact.

MarcoR · 2022-11-12

hallmark007 Posted at 11-12 03:22
So you’re correct and you confess its great. And yes its true some batteries for mini 3 give you 30 mins and others give you 40+ thats a fact.

I confess only in church.
Of course that OA3 is okay now, it is comparable to its A2, you just need to have eyes to be able to look at it.
If two new batteries in the same flight conditions and same weather one makes 40 minutes and the other 30 then one of them is failed at my place, then I don't know how it works at your place.
I've been in the drone world since 2007, when you probably didn't even know what a drone was, and in aeromodeling for 35 years, you can syndicate what you want about action cams but believe me, on drones leave it alone...

For you the drone is probably an accessory, for me it is my core business for 15 years.

MarcoR · 2022-11-12

johansenfoto Posted at 11-12 03:11
Well it depend of temperature

I went one time flying with my Mini 2 at the mountain in -10 and strong wind during winter, it didn't give me many minutes of flytime until I reached 30% and it decreased fast.

I was assuming that I meant equal flight conditions, weather, etc., but apparently I should have specified that.
Practical example: at indoor in position hold, they must do the same time if they have the same number of discharges, the difference must be minimal.
Then it is obvious that flight time when outdoor is given by a thousand factors.
DJI hardly errs on the side of batteries, they use top-quality Li-Po and Li-Ion cells, but he was wrong on some OA3 I think!

Alien433 · 2022-11-12

This is dji pocket firum not action 3 forum. Please post in the good gorum section

johansenfoto · 2022-11-12

MarcoR Posted at 11-12 04:00
I was assuming that I meant equal flight conditions, weather, etc., but apparently I should have specified that.
Practical example: at indoor in position hold, they must do the same time if they have the same number of discharges, the difference must be minimal.
Then it is obvious that flight time when outdoor is given by a thousand factors.

I just had to point that out

hallmark007 · 2022-11-12

MarcoR Posted at 11-12 03:35
I confess only in church.
Of course that OA3 is okay now, it is comparable to its A2, you just need to have eyes to be able to look at it.
If two new batteries in the same flight conditions and same weather one makes 40 minutes and the other 30 then one of them is failed at my place, then I don't know how it works at your place.

For you the drone is probably an accessory,

Not sure why your feel the need to continually make assumptions about people, because you’re are completely wrong, and although drones are also a hobby for me they are not the only thing I use drones for. I also fly commercially. The drone below, surveying Wind turbines, both on and offshore in many destinations throughout Europe. I also have flown for some TV channels and movie companies all since I retired at 50.

I think if I was depending on an osmo action 1/2 or 3 to run my business, I wouldn't be in business very long.

MarcoR · 2022-11-12

hallmark007 Posted at 11-12 06:36
For you the drone is probably an accessory,

Not sure why your feel the need to continually make assumptions about people, because you’re are completely wrong, and although drones are also a hobby for me they are not the only thing I use drones for. I also fly commercially. The drone below, surveying Wind turbines, both on and offshore in many destinations throughout Europe. I also have flown for some TV channels and movie companies all since I retired at 50.

Nice beast, I guess with A3 Pro.
And then don't write me that nonsense about batteries, you know very well that if they are identical the range for the same use is identical.
If in that Matrice 600 one of the 6 batteries pack discharges brutally before the others it means it is defective.
That's what I meant.
So it should not exist that some OA3s are more in focus than others, the product should be the same for all.
It must not exist that the service center tells me "we selected the most focused OA3 we have here", they must all work the same way, triple damn!

Is the concept clear is I draw a little picture to explain it?