DJI Tony
Administrator
Offline
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Hi there. Thank you for reaching out. We are sorry you are going through this issue. May we confirm if the aircraft position reported in the app is not accurate? Or if there is no prompt given on the DJI Fly app at all when a manned aircraft flies? If there is no prompt showing, please note the following possible reasons why it doesn't show:
1. The aircraft with an ADS-B function only receives the flight information broadcasted by the manned aircraft with an ADS-B transmitter. For manned aircraft not mounted with an ADS-B transmitter or for manned aircraft that have been mounted with an ADS-B transmitter but the transmitter fails, the system cannot receive the broadcast information or send you an alert.
2. The ADS-B receiver needs to use the wireless frequency band to receive flight information. If there is any obstruction, wireless interference, or environmental change between the aircraft and the manned aircraft, the system may not continuously receive the broadcast information so as not to timely send you an alert using the app.
3. The aircraft cannot obtain its effective position due to weather, environment, and other objective factors, and therefore cannot send effective warning information.
4. The ADS-B function does not work or is disabled on the aircraft, which cannot receive the broadcast information sent from the manned aircraft.
5. The signals sent from the manned aircraft are not within the receiving range of the aircraft.
Please keep us updated. Have a nice day. |
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