djiuser_Jlg13BdvcqvV
lvl.2
Flight distance : 251040 ft
Greece
Offline
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Good evening all!
Yesterday, while I was flying my Air 2S and it had a weird crash itelf. I was flying with my second (fully charged) battery about 13 minutes. Then, at 40% of battery, I decided to do some Quickshots. I did one rocket quickshot and all were just fine. Then I decided to do an asteroid quickshot. The drone started going back and at the point that it should go up faster, it suddenly did some kind of swirling itself and crashed down. I wasn't doing nothing at all and I couldn't control it! I was just watching it fall. It was on automatic mode cause it did quickshot. I wasn't terrified cause I know it was not my fault at all. Then, I found it, it was stuck between a wall and a metal gate of a house, but the motors didn't stop even it was get stuck, they were making so noise and they were too hot. Shouldn't the motors be stopped for safety reasons after the crash??? Well, I then looked up for the flight logs. I uploaded the log to PhantomHelp.com and I can't understand why the crash isn't be shown there!? Also as you will see, the final moves of the log show that the drone started the asteroid quickshot, and all of a sudden it shows that it changed to tripod mode while it was on the same altitude. The problem is that I changed to tripod mode only when it got crashed. Not while doing quickshot. I never cancelled the quickshot. I have talked with expert pilots and mechanics and they told me the same I suppose as a fault. One of drone's motor may got stucked that's why it did swirling. I had changed the propellers with new ones five or six flights ago before this flight. All propellers were placed as they should. Drone was 20 meters away from me, with no air, no birds or something hit it cause I had clear view of it. The problem is that the txt. log file, it doesn't show the crash! Will Dji find more flight log info about it? I mean, it can't be only the txt. log file we all can see on sites like PhantomHelp.com, right?
Also to notice, I make every flight check before flying the drone. But as I told, i was flying about 12-13 minutes before the crash and I did about 3 kilometers of flight with no problem. And I have checked the video from the sd card. It has recorded only about 4 seconds of the asteroid and then it's the point that it started swirling but it hasn't recorded this. I didn't cancelled the asteroid cause in the video you can see that I don't look my smartphone or moving my finger on the remote controller.
Video: https://www.veed.io/view/52567ccd-309a-4213-b632-36ea2541ef91?sharingWidget=true&panel=share
Flight log: https://www.phantomhelp.com/logviewer/8REARIFGP11LP807BXOZ/
PS: In the flight log, you will see differences between the IMU and VPS altitude. That's because I took it off on the side of an mountain edge.
Please tell me how to proceed and tell me what do you think about the missing crash log time. I have the 1 year Dji Care Refresh but the fault is not mine. Thanks in advance!
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