Action 2 Rec Temp: High not available even with magnet case
1370 14 2023-3-13
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suspiciousfish
lvl.1

United Kingdom
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I have got the magnetic case for the Action 2, and when I turn on the unit there is a white banner saying "Mag Case Attached"; however when I go into the settings I cannot select "High" in the entry for "Auto-stop Rec Temp", it remains greyed out.
Videos always stop recording too soon for my needs as of the current settings.

How can I enable such settings? Does it happen to be region-locked for others in the UK?

2023-3-13
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DJI Paladin
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Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble. EU countries and the United Kingdom does not support setting the auto-stop recording temperature of the DJI Action 2 to "High". This is due to local regulations and policies. Thank you for your understanding and support.
2023-3-13
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suspiciousfish
lvl.1

United Kingdom
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DJI Paladin Posted at 3-13 20:31
Hi there. Thank you for reaching out and we're sorry for the trouble. EU countries and the United Kingdom does not support setting the auto-stop recording temperature of the DJI Action 2 to "High". This is due to local regulations and policies. Thank you for your understanding and support.

Thank you for stating that! If I supposedly travel to another country (e.g. Japan), how can I restore the function? As I am aware the Action modules have no GPS functionality.
2023-3-14
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DJI Paladin
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suspiciousfish Posted at 3-14 09:23
Thank you for stating that! If I supposedly travel to another country (e.g. Japan), how can I restore the function? As I am aware the Action modules have no GPS functionality.

Thank you for your response. We will coordinate this to our designated team for clarification. We will keep you posted. Thank you.
2023-3-15
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DJI Paladin
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suspiciousfish Posted at 3-14 09:23
Thank you for stating that! If I supposedly travel to another country (e.g. Japan), how can I restore the function? As I am aware the Action modules have no GPS functionality.

Thank you for your patiently waiting. Yes, the device will refresh the country code to Japan and then the product will not have that temperature limitation. Please make sure to connect to the DJI Mimo app once you are already in Japan to have this setting. Hope this helps. Thank you.
2023-3-16
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suspiciousfish
lvl.1

United Kingdom
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DJI Paladin Posted at 3-16 06:00
Thank you for your patiently waiting. Yes, the device will refresh the country code to Japan and then the product will not have that temperature limitation. Please make sure to connect to the DJI Mimo app once you are already in Japan to have this setting. Hope this helps. Thank you.

I see, thanks a lot!
2023-3-16
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DJI Paladin
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Flight distance : 318 ft

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You are very much welcome. Please don't hesitate to reach us if you have other inquiries. Thank you for your valued support!
2023-3-17
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212
lvl.2
United States
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Hello DJI, I have now arrived in the US and the option doesn’t show up. My phone is logged in the US network. There was a message showing up to update the regional settings, which I confirmed but the setting didn’t show up. What do I have to do to get the setting? Thank you!
5-19 04:45
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lutzmix
Second Officer
Germany
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start A2 go to setting and change it to high
IMG_20240520_075752.jpg
IMG_20240520_075904.jpg
5-19 21:50
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212
lvl.2
United States
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Thanks but even after confirming a message saying regional update needed, the temperature high is not clickable…
Does anybody has an advice how to do it?
Thanks
5-21 03:29
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lutzmix
Second Officer
Germany
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open mimo app and connect to a2.
cnfirm message
start mimo app again connect to a2
and select high remperature

clear cache mimo app and all data?
install again
IMG_20240521_141650.jpg
5-21 04:21
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212
lvl.2
United States
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Thank you! I will try it immediately
5-21 06:42
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lutzmix
Second Officer
Germany
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or copy the hackfile to the sf card

start camera and wait it shut downempty accu
charge camera without.sd card
when charged entet sd card
start camers snd chage setting

dont confirm mimo app info in EU
  camforpro crck onfigfilr
https://www.camforpro.com/blog/d ... berhitzung-stoppen/


Screenshot_2024-05-21-17-33-35-494_org.mozilla.firefox.jpg
IMG_20240521_175622.jpg
5-21 07:41
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212
lvl.2
United States
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lutzmix Posted at 5-21 04:21
open mimo app and connect to a2.
cnfirm message
start mimo app again connect to a2
[Image]

It has worked, thank you so much!
5-21 18:19
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212
lvl.2
United States
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lutzmix Posted at 5-21 07:41
or copy the hackfile to the sf card

start camera and wait it shut downempty accu
[Image]

Thank you! I will definitely try this out when I am back in Europe!
5-21 18:20
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