DJI Gamora
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springhousesq Posted at 4-22 21:38
It is not related to the app. The front screen module stay black when I turned on the unit by pressing the power button either on the camera or the screen module. One odd situation is that sometimes the screen did turn on when I turned it off and on many times. But it may stay black again next time. The firmware ver: 01.04.06.20; Camera firmware: 10.00.35.21; Front module: 01.00.01.56. I record the video here, https://www.youtube.com/watch?v=SEjcvEqI1Ds
Hi, springhousesq. Thank you for reaching out. We now received feedback from our relevant team. If the issue happens frequently, they are suggesting to send it back to us for testing and diagnosis. You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. Also, please attach the video link in your case. If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support). Thank you for your kind understanding and continued support. |
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