DJI Susan
Administrator
Online
|
RSNLIVE Posted at 6-21 16:10
I have recently 2 weeks ago purchased a NEW Mini3 Pro, it will not focus in auto or manual. I have followed the instructions to update the RC and Drone by Assistant 2 on PC still no results.
I did not purchase care assist as one would think a new product in a Licenced Operators hands would be fine.
Hi there, we are sorry for the issue you encountered. Regarding the update issue, please first log out and log in the DJI account on the DJI RC, make sure that the internet connection is stable, and check again.
If the issue persists, you may use DJI Assistant 2 on the computer to do the update (DJI Assistant 2 download link: https://www.dji.com/downloads/so ... sumer-drones-series).
Regarding the focus issue, and make sure to update the firmware of the aircraft as well and check again. If the issue persists, please provide some reference pictures of our reference, thank you. |
|