djiuser_A7J13g4lND7g
lvl.1
Flight distance : 107858 ft
France
Offline
|
DJI Tony Posted at 1-27 02:04
Hi. Thank you for patiently waiting. The issue is not normal. Please try resetting the camera parameters. If there is no improvement, it is recommended to send the aircraft back to DJI for inspection You can submit a repair request here: https://repair.dji.com/. We appreciate your patience.
Hi DJI Tony, thanks very much for your reply.
Before to activate the guarantee I followed your advice. I updated the DJI Fly to version 12.8, installed the firmware of Mini2SE to the latest version and reset the drone to the factory settings, subsequently, today I performed further flight tests. Unfortunately seems that the issue of the videos (flickering, noise etc) has not resolved. I uploaded the videos and pictures at different resolutions, in this way you can examine it. If you confirm me that the problem still, I follow your suggestion and open the request for activate assistance on my MINI 2 SE, that in every case is a fantastic product. Waiting for your response, I thank you and greet you.
Here the link to new videos
https://drive.google.com/drive/folders/1-4uRuZTnnRrBu9feWp5ofzTwdRa8UAl9
|
|