GL300E and Mapbox bug

Michael Starley

DJI Tony Posted at 2023-11-21 01:34
Hi, ItzFilyO. We suggest trying to download the firmware from the official website first. https://www.dji.com/downloads/products/phantom-4-pro I that does not work, I will send you a message.
1. Import the file “update.zip” into the microSD card.
Note: If the upgrade fails via an SD card, please copy the update.zip file to the internal memory of the remote controller and try to upgrade again.

Hello DJI Tony!

I am also having this issue with the MapBox Bug on the GL300E controller.
I have downloaded and installed the latest firmware from the dji web site.

Still no chicken dinner.
Can you send me the usb flash drive patch file?

Thank You!

DJI Tony

Michael Starley Posted at 1-3 10:32
Hello DJI Tony!

I am also having this issue with the MapBox Bug on the GL300E controller.

Hi, Michael. If the suggested method does not work, please kindly check your forum inbox as I sent you a message. I appreciate your patience.

fans0d2c64d4

can someone send me the link for the solution?

DJI Tony

fans0d2c64d4 Posted at 1-7 14:58
can someone send me the link for the solution?

Hello there. I sent you a message, please kindly check your forum inbox. Keep us posted if the issue persists. Have a great day ahead.

TimSauter

Hello DJI Tony,

I also have an Phantom 4 Pro and a GL300E. Unfurtunately my GL300E also shows a black mapbox. I already tried the firmware verison 1.4.3.0 from the DJI website. I could install that firmware, but the mapbox stayed black. Can you send me the link like the others as well?

Kind Regards,
Tim

Michael Starley

DJI Tony Posted at 1-5 23:51
Hi, Michael. If the suggested method does not work, please kindly check your forum inbox as I sent you a message. I appreciate your patience.

Cannot thank enough!

DJI Tony

TimSauter Posted at 1-25 13:05
Hello DJI Tony,

I also have an Phantom 4 Pro and a GL300E. Unfurtunately my GL300E also shows a black mapbox. I already tried the firmware verison 1.4.3.0 from the DJI website. I could install that firmware, but the mapbox stayed black. Can you send me the link like the others as well?

Hi. Please kindly check your inbox. I have also sent you a message. Keep us updated if you encounter any other issues. Have a great day ahead.

fans75d7f38e

I would like to receive the firmware/APK version to solve the map problem. I tried but all the download links have expired and the firmware V01.04.03.00 published on the official DJI page does not solve the problem

Evgeny Klimov

Hello! Send me a link to the firmware for the GL300E remote control. Upload the file to perpetual file storage. Why are you uploading a file to temporary file storage? Make a page with the file on this site or download the update to the official website dji.com

DJI Tony

Evgeny Klimov Posted at 2-24 01:19
Hello! Send me a link to the firmware for the GL300E remote control. Upload the file to perpetual file storage. Why are you uploading a file to temporary file storage? Make a page with the file on this site or download the update to the official website dji.com

Hi there. I replied to your message. Please kindly check your messages. Have a great day ahead.

DJI Tony

fans75d7f38e Posted at 2-21 04:34
I would like to receive the firmware/APK version to solve the map problem. I tried but all the download links have expired and the firmware V01.04.03.00 published on the official DJI page does not solve the problem

We apologize for the inconvenience. You may download the firmware of the remote controller to the microSD card, and then update the firmware manually.
1.  Import the file “update.zip” into the microSD card.
Note: If the upgrade fails via microSD card, please copy the update.zip file to the internal memory of the remote controller and try to upgrade again.
2.  Power off the remote controller and insert the microSD card.
3.  Power on the remote controller and tap “Install”.
Please keep me posted. Have a great day.

fansa74b3192

DJI Tony Posted at 2-24 01:51
We apologize for the inconvenience. You may download the firmware of the remote controller [view_image] to the microSD card, and then update the firmware manually.
1. Import the file “update.zip” into the microSD card.
Note: If the upgrade fails via microSD card, please copy the update.zip file to the internal memory of the remote controller and try to upgrade again.

I have the same issue with the mapbox not working. Can i get the link as well?
Thanks

DJI Tony

fansa74b3192 Posted at 2-25 05:11
I have the same issue with the mapbox not working. Can i get the link as well?
Thanks

Hi there. Please use this link https://pan-sec.djicorp.com/s/RYG8R68Z3TbX8bw and follow the procedures above. Please keep us posted. Have a great day.

fansa74b3192

DJI Tony Posted at 2-25 23:58
Hi there. Please use this link https://pan-sec.djicorp.com/s/RYG8R68Z3TbX8bw and follow the procedures above. Please keep us posted. Have a great day.

The map works now as it should. Thanks

DJI Tony

fansa74b3192 Posted at 2-27 00:48
The map works now as it should. Thanks

Perfect. I'm glad to know you got it working. Please don't hesitate to reach us if you need further help. Have a nice day ahead.

nob serwis

Hello, I have the same problem with mapbox, can I get a link to the solution?

Gulf of Mexico

I went to fly my Phantom Pro Plus (version 1) in a new location (Texas) and I find that there is no map detail (only a very rough outline - no streets) and the satellite image is so grainy that you can't see any buildings, streets, landmarks, etc. It seems to be the grainy map overview of the whole state. Maps still load correctly if I zoom the map to where I flew previously in a different state, but it seems the Phantom Pro Plus will no longer update maps for the location I'm at.
The controller (with screen) says there is no newer update available -- its on V01.04.03.00 Current Version
If I go to download offline maps, it says to select region but offers no choices, only a blue box with no text. If I select to download and give it a name of Texas, it then produces a network error message (remote is connected and has good connectivity - I can browse the net in the browser on the controller).

The above links in the posts above say not found now.

Is there a current solution for getting maps to work again on the Phantom Pro Plus?

Thanks very much.

fansd8f1c9e3

DJI Tony Posted at 2-27 02:35
Perfect. I'm glad to know you got it working. Please don't hesitate to reach us if you need further help. Have a nice day ahead.

Can you please sne dme the link as well?

djiuser_ogDTsZ9dLMM2

Hi, same problem here. I need the link too.

Gulf of Mexico

Yes, could DJI please provide a new DJI link to the fix above please?

Grounded waiting for maps to load again.

Gulf of Mexico

I live chatted with DJI support and they were very helpful, asked for screenshots of the issue, and then provided a link to the file. I won't post it here in case they want to do it on a case-by-case basis, but just a FYI that you can probably chat with support and get the file if you need it ASAP. It seems to have resolved the map issue for me.

DJI Tony

fansd8f1c9e3 Posted at 5-19 11:29
Can you please sne dme the link as well?

Hi there. Sorry for the delayed reply. The link above has already expired. Try this link instead https://pan-sec.djicorp.com/s/DkzFRTxQJdmEBje. Please follow the procedures above on the reply 91#. Have a great day ahead.

DJI Tony

djiuser_ogDTsZ9dLMM2 Posted at 5-20 00:19
Hi, same problem here. I need the link too.

Hi there. Sorry about the trouble. Here is the new link: https://pan-sec.djicorp.com/s/DkzFRTxQJdmEBje. Please keep us posted if you have further concerns. Have a nice day.

DJI Tony

Gulf of Mexico Posted at 5-20 09:56
Yes, could DJI please provide a new DJI link to the fix above please?

Grounded waiting for maps to load again.

HI, Gulf of Mexico. You may refer to my reply at 102#. The link will expire by August but feel free to reach us anytime if you need further assistance. Best regards.

Gulf of Mexico

DJI Tony Posted at 5-21 02:00
HI, Gulf of Mexico. You may refer to my reply at 102#. The link will expire by August but feel free to reach us anytime if you need further assistance. Best regards.

Thank you! I actually already got this from chat support. I didn't want to bother them, but I'm glad I did actually as I was really impressed by the quality of support for a drone which I purchased several years ago. Very impressive support quality. And thanks for your help on the forum too.
It's good to see a company that provides excellent support and makes us customers feel good about investing more money in DJI products in the future!

DJI Tony

Gulf of Mexico Posted at 5-21 11:58
Thank you! I actually already got this from chat support. I didn't want to bother them, but I'm glad I did actually as I was really impressed by the quality of support for a drone which I purchased several years ago. Very impressive support quality. And thanks for your help on the forum too.
It's good to see a company that provides excellent support and makes us customers feel good about investing more money in DJI products in the future!

You are most welcome. We are more than glad to help. Thank you for your valued support.