ZUBZOM
lvl.1
Australia
Offline
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Hello,
I have a DJI OSMO 4 SE, and when I shoot video with it, there is a loud high-pitched ringing noise in the video footage.
I'm using a Google Pixel 7a. The ringing sound didn't used to be there.
It only happens while the camera is attached to the gimble.
Perhaps something has gone wrong with the OSMO's motors, or other parts of the hardware or software.
I bought it around April 2023, and I haven't used it all that much.
You can hear the problem in this video I made:
https://youtu.be/9ubo0oNjgTg
I'd like to get it replaced or repaired, so it doesn't happen anymore, as it's basically useless with a high-pitched ringing sound over all the videos.
Thanks! What's the next step?
- Murray
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