OA4 Conn Woes
lvl.1
Denmark
Offline
|
tl;dr My Motorola G8 Power (Android 11) can't connect to my brand new OA4.
These are the steps I've been through:
1. Boot up OA4, and skip nag screen
2. Fiddle with settings, format sd card, set time
3, Shut down OA4
4. Boot up OA4 and scan QR code.
Get redirected to a page full of ads (not at all confusing for a newbie /s)
5. Locate download link for Mimo app halfway down the page, which I apparently need to activate my new OA4
On top of that it breaks several GDPR rules (real consumer friendly practice)
6. Install Mimo 1.11.8
7. Open Mimo 1.11.8, wait 7 seconds on nag screen for product I am not at all interested in
(great premium experience right there /s)
8. Allow Location and access to media files
9. Connect Mimo app to OA4
10. Confirm connection on OA4
Mimo 1.11.8 and OA4 are finally connected.
(FW: 01.01.07.30, CAM FW: 10.00.11.25)
11. Turn off and start OE4 to confirm nag screen is gone. It is.
12. Open Mimo on Moto G8, FW update prompt.
13. Accept FW update, and watch as download goes to 50%
14. Install FW update: Get error message that Mimo can't find OA4
15. Shut down Mimo, set phone to flight mode
16. Shut down OA4, pull battery for 30 seconds
17. Set phone back to normal mode, double check BT and Wifi are enabled. They are
18. Turn on OA4, verify Wifi settings. Everything looks fine (name and pass)
19. Notice 'Osmo device found' in Mimo. be happy (for a moment at least)
20. See OA4 listed under devices, tap connect
21. Watch Mimo searching for device for 2 minutes, before giving up.
22. Do various debug steps, including;
- Connecting via USB-C
- Turning Wifi off. Mimo complains rightly about no wifi
- Verify OA4 is not found when turned off, but shows up in list when turned on
- Test that camera can record as set, and files can be transfered to computer via USB-C connection.
23. Go to official forum for some basic support; can't post a new thread.
24. Notice by chance that you have to jump through a few hoops to be allowed to post
25. Get so frustrated by all this BS, that a long post detailing every step taken is needed
26. Genuinely wonder how DJI gets so much praise.
OA4 seems like an OK product, but the software support side of things is lacking to no end.
... and here comes the fun part: all I wanted to do was adjust my white balance, because that option is nowhere to be found in the FWs mentioned in step 11.
Edit:
27. Find WB thanks to a Odysee video
28. Come back to forum after a day, and notice that no DJI employee has bothered to respond
29. Wonder again if DJI is perhaps paying off Youtubers for praise, and have them conveniantly forget to tell about all the hassles and hoops.
30. Seriously, it's seriously simple to host a firmware download file
Let users download it to a fw folder on the SD Card, and then have the camera update from there (I know because I've done it for other products).
The current setup with a GDPR breaking app is just a ...ty practice.
I'm uninstalling Mimo, and will use the camera as is.
If in the next 2 weeks it isn't up to snuff, local conumser legislation let's me return it free of charge, and you get a return on a used camera from a dealer.
|
|