AmonRA
lvl.1
Flight distance : 56486 ft
Turkey
Offline
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DJI Diana Posted at 2-28 15:38
Thank you for your response, and I'm deeply sorry for the trouble you experienced. Please allow me to provide these troubleshooting solutions for this issue.
1. Ensure the firmware of the device has been updated to the latest version.
2. Check whether there are any third-party accessories, such as protective films, installed on the gimbal. If so, please remove them and then recenter or auto-tune the gimbal to check whether it is restored to normal.
Thank you very much for your interest and kindness. Regarding your troubleshooting suggestions, I would like to point out the following;
1- I had already checked the firmware version of the device before. I checked again now, version number: V01.03.00.10
2- There is no protective film on the gimbal, the only accessory I use with the Gimball is the original wide angle lens that comes with the Creator Combo package, the photos of which are in the Google Drive link below. I noticed that when I shook this lens it made a clicking sound as if something was moving inside it.
3- When I usually take my shots while walking on the street, I take them with Follow mode and a wide angle lens. However, today I will try FPV off and let you know the result. However, since I have been using Follow Mode from the beginning and I did not see such a problem at first, I do not think that the problem is only related to this mode.
Lens Photo 1 https://drive.google.com/file/d/1X7yokQ0rGHbI02cFxVa2uNjsldPsXsEF/view?usp=sharing
Lens Photo 2 https://drive.google.com/file/d/1qb5GMw2jyIiXnYo_GzmUD2ndIZJ74WDz/view?usp=sharing
Lens Photo 3 https://drive.google.com/file/d/19VNzrb7XpKtGizu6iLAJ_WeqOHeYj2Eg/view?usp=sharing
Lens Photo 4 https://drive.google.com/file/d/1-g_nz0aPoanTAfaxvX7l1wp0_ZTQQAn5/view?usp=sharing |
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