DJI Paladin
Administrator
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Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please confirm what firmware version are you currently using on your DJI Mic and your DJI Osmo Action 3? Also, you may refer to the method below on how to connect your DJI Osmo Action 3 to the DJI Mic:
Method 1: Connect the Osmo Action 3's USB-C port with the DJI Mic Mobile Phone Adapter (Type-C).
Method 2: Connect the Osmo Action 3's USB-C port and the DJI Mic Receiver's USB-C port using a third-party Type-C to Type-C PD cable (with audio transmission protocol).
Method 3: Connect the audio output port of the DJI Mic Receiver with a USB-C to 3.5mm TRS adapter cable.
Note: Due to hardware limitations, the Osmo Action 3 cannot be used with the DJI Mic via the DJI Mic Mobile Phone Adapter (Type-C) after installing the Osmo Action 3 Horizontal-Vertical Protective Frame.
If the issue persists, please send us a video showing how you connect the Mic on the unit so we can check it further. Thank you for your understanding and support. |
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