Cetaman
Captain
Flight distance : 2528264 ft
United States
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Aloha YOT,
The thread you are citing is six months old. Yes there was a problem back then and even up until last week. The new DJI GO app 3.0.1, just came out yesterday, is claimed to have resolved the issue you are concerned about. When was the last time you upgraded the DJI GO app?
One of the problems of getting angry about a problem is that it is hard to see when you are wrong and have made a mistake based on a misunderstanding. It becomes hard to admit you made a mistake. Try to calm down and look at this problem as others are looking at the problem. It is easy for us to excuse your anger and frustration because we also get upset at times. But, you need to figure out what your problem is and being angry is the biggest barrier to your being able to do that. Not being angry will get you up in the air doing POIs again much faster.
The technology you are using is "State of the Art". You have to keep current with the solutions to problems that arise because everything is so new. If you have not upgraded your DJI GO app in the last day or two, you are loosing out on a chance to fly your Phantom the way you want to fly your Phantom. The fliers in the thread you are citing were having their problems six months ago. There have been a half dozen or more (probably way more, I have not counted) upgrades and updates of firmware and apps since then.
You are asking Mindy to do the impossible. She cannot possibly look at old links to see recent information. The information she is talking about is days old. The information you are talking about is months old. You need to get current.
The reason you are having problems is because you are not fulfilling your obligations as a DJI customer. You appear to be unclear on the subject. A DJI GO app upgrade just came out a day or two ago and you appear to have not tried to use it yet. As a statement that you are up-to-date, you are citing months old information - an impossibility. You cannot possibly be up-to-date.
Upgrading the DJI GO app is also not the end of the path to solving your problem. You also have to update your firmware on your Phantom and your Remote Controller. That firmware is just over two weeks old. When you have everything up-to-date, you will be able to fly with IOC.
To see how far out of date your system is, turn on the system. Go to the General Settings accessed through the Icon in the upper right corner of the Flight Screen (Camera View). On the first page scroll down to the bottom and tap on "About". There you will see the versions that have been loaded in your system.
You are flying with three computers in a network. Your iOS or Android device, the Phantom and the Remote Controller. As noted, the three computers are all in a network. The three parts of the network need to work smoothly together. The three parts of your network will be listed on the About page. What versions of the three parts of your network are you using? We can help you get your network up-to-date and working smoothly if you tell us what versions you are using.
Hope this helps!
Aloha and Drone On! |
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