I have posted about my non responsive left down control before ( http://forum.dji.com/thread-74477-1-1.html) and unfortunately my Mavic ate branch because of it today. As suggested on this forum, I completed a VPS calibration and took the drone out for a flight to see if this might fix my control issue. I took up the drone for a brief flight at altitude and when I tried to bring it down, it did not respond to the down control. I got the "Landing" message at 100m up in the air. I let it come down on its own and then practiced a bit of flying at street level.
This is where things went sideways. A car came down the street and so I blipped the left control upward a few times to give the car some clearance. The drone was hovering nicely when it started to slowly drift upwards with no such input from the controls. Panicked by the sight of the drone heading up into the tree I hit the down control but NOTHING. It just kept slowly ascending unresponsive until it self-destructed and fell to the ground upside down. I was hoping it was just superficial damage but the camera broke of its mountain plate.
Now for getting this fixed: I live in Canada but I am a short drive from the US border. Just wondering if it would be quicker to send the drone to the DJI Repair Center in the US instead dealing with the approved 3rd party repair center in Canada. Any advice on this?
I did purchase the DJI Care Mavic refresh, however I strongly believe there was something wrong with my unit. Does anyone know how DJI will handle this as it pertains to my 2 refreshes? Will I lose a refresh and have to pay the deductible?
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