Mavic Shipping Update (02/17/2017)

zeusdog

I got two emails from Amazon today. The first moved my delivery up to January 17. The second moved it back to March. The emails were literally about 2 hours apart.

barakutha

ForbiddenX Posted at 2017-1-11 11:46
Me to.... Ordered and paid on 1/6 but haven't gotten anything yet

Me three, paid 1/6, still three blue dots

panny1

I ordered on October 27th from Amazon.com and now my order has been updated to March 10th!! So DJI won't look after Amazon customers? And contacted support a couple of weeks ago and they wouldn't honor my order date even if I cancelled my order and ordered direct from DJI. Incredibly poor customer service.

Mavrick

Lonewolf 8 Posted at 2017-1-11 15:18
It is DJI selling direct and cutting out their 3rd party sellers to make a better profit. Not Amazon's fault.

I am now eating popcorn and reading along for the entertainment.

If DJI was smart they would have sent all the drone supplies to Amazon warehouses around the world.
That way they would have rid themselves of dealers selling drones for extra $$ on eBay instead of delivering pre orders. DJI Instead cut off their largest most reliable distributor and decided to sell most of the inventory directly.

panny1

Lonewolf 8 Posted at 2017-1-11 15:18
It is DJI selling direct and cutting out their 3rd party sellers to make a better profit. Not Amazon's fault.

Exactly. DJI not doing the honorable thing - focusing on money rather than looking after ALL customers. Short term win DJI. But long term loss. Once some descent competition comes along that actually cares about their customers, you'll end up losing a lot of business.

Many ordered through Amazon because of previous reports of poor support from DJI. Now they're taking further steps to give poor customer support. I've already contacted Amazon to complain that they are not providing stock to them, bypassing them for direct sales. I'm pretty sure this is in violation of any agreement with Amazon.

Onetwo

48 hours with 4th blue dot (shipped) but without tracking id... :/

Deer_Predator

bluezdawg Posted at 2017-1-11 14:23
DP,
I ordered a Mavic Pro thru Amazon in early November with an initial ship date of January 10. Right before Christmas, was update to Feb 10 delivery. This morning, I got an update that it would be March 20. Feb 10 I could have lived with, but the March date was a problem because I'd dropped some $$ into a flying class, so I cancelled my order. I read the updates on this forum that orders were shipping in 7 days (give or take a few). I got online to chat, and DJI Online Sales validated this was the case. I placed an order about 30 minutes ago. Stay tuned.

I cancelled my order with Amazon and re ordered through amazon DJI store... My estimate went from Feb 10 release date to Arriving January 23 - 31...

fansb56d5bfa

Onetwo Posted at 2017-1-11 15:56
48 hours with 4th blue dot (shipped) but without tracking id... :/

Same here. To California

fans8e72c6e1

Onetwo Posted at 2017-1-11 15:56
48 hours with 4th blue dot (shipped) but without tracking id... :/

So I have met 2 people who live less than 30 mins from me who ordered their Mavics several days after me via the same DJI website and have been shipped and I am still at authorized. I guess this rules out the country and city as being a source of the random process of who and when people get their Mavics. The only remaining theory is that DJI are pulling orders out of a big &^%*($( ..ing hat at complete random. Scary thought that my theory has as much if not more evidence than the other current hypotheses.

Tvo3991

Onetwo Posted at 2017-1-11 15:56
48 hours with 4th blue dot (shipped) but without tracking id... :/

Same here

OP_POP

Received my tracking number too, will receive it tomorrow. To recap:

Ordered on Dec 12
Payment confirmed on Jan 10
Tracking number available on Jan 11
Hopefully receiving it tomorrow
Ordered directly from DJI from Canada

ali.raza

i ordered jan 8. Paid paypal. Money was TAKEN in the morning today from my bank account, not just the authorization. based on your experience, how soon after that does dji ship?
dji website still shows the payment as authorixed!

Sam_always

Onetwo Posted at 2017-1-11 15:56
48 hours with 4th blue dot (shipped) but without tracking id... :/

I just checked on both DJi desktop website and mobile apps. "Shipped" at desktop website but " Pending" at mobile apps. So only those receive tracking number are consider real shipped case. 4th dot "shipped" mean nothing in dji desktop website. {:4_142:}

ali.raza

Delete............

Freaze

Sam_always Posted at 2017-1-11 17:26
I just checked on both DJi desktop website and mobile apps. "Shipped" at desktop website but " Pending" at mobile apps. So only those receive tracking number are consider real shipped case. 4th dot "shipped" mean nothing in dji desktop website.

Sam Davies

Does effect Australian orders as well???

Sam_always

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Cassese16

Tip: The post by the administrator or moderators shield

Sam_always

so now dji shield our post now. too many negative comment? haha

Freaze

Sam_always Posted at 2017-1-11 18:04
so now dji shield our post now. too many negative comment? haha

Nah its just a bug. Edit your post and resubmit

Sam_always

Freaze Posted at 2017-1-11 18:06
Nah its just a bug. Edit your post and resubmit

edit is not available. not sure what happen

Bert.trapp@gmai

I just cancelled my order with DJI (ordered Jan 6th) . Drone World is now shipping. I ordered at the end of November and received a tracking number last Friday. The drone is scheduled to arrive tomorrow from California.

MacMike

fans684e9f00 Posted at 2017-1-10 18:35
I just had my payment change from Authorized to Pay Confirmed after getting the email earlier today. Progress just ever so slowly.

Now it is just a matter of time for that fourth blue dot and shipping email notification!

Sam_always

MacMike Posted at 2017-1-11 18:19
Now it is just a matter of time for that fourth blue dot and shipping email notification!

and pray hard that you are the next lucky one to be selected for next shipping...

AMarano

Hey guys ill keep this short and sweet (been reading along for the last week so i dont want to be repetitive, im going through the same thing as all of you), ultimately i have just 1 question.

ordered a mavic pro by itself on January 5th. shortly after i paid through paypal, i did not realize it was 2 separate steps.

the following day i ordered an extra batter and charging hub. paid with a credit card, shortly after again.

i have 2 orders...1 for the mavric pro and 1 for the extra battery and hub...both under my account with DJI
-Mavric pro order has a status of AUTHORIZED
-battery and hub order has a status of PAY CONFIRMED

is there a difference between the 2? what is the meaning behind each? and ultimately how far along, if anyone actually knows, are my orders in their respected progress.

thank you

doublemint

Sam_always Posted at 2017-1-11 18:22
and pray hard that you are the next lucky one to be selected for next shipping...

you receive good news?

AMarano

also for anyone whos cancelled their unshipped order with DJI

...more specifically those who paid via Paypal.

how long, if it even happened yet did it take for your funds to be credited back?

fans2e9aa3da

Best Buy has them with free 2 day shipping

Sam_always

doublemint Posted at 2017-1-11 18:33
you receive good news?

dji staff replied my post yesterday saying my mavic is ready for pick up by courier service. Untill now i still havent got my tracking number. Abit hard to believe courier service (DHL, Fedex) so inefficient. haha

tremor

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AMarano

tremor Posted at 2017-1-11 19:06
GOD DAMN IT DJI, just take my damn money.

I ordered a few hours after receiving the 5 Jan email, so my order was in 6 Jan, order confirmed 6 jan. Still in Authorized state and money not taken.

is "authorized" ahead of "pay confirmed" or vice versa?

Blucenturion

AMarano Posted at 2017-1-11 19:10
is "authorized" ahead of "pay confirmed" or vice versa?

"Confirmed" means it's on its way to shipping.

tremor

AMarano Posted at 2017-1-11 19:10
is "authorized" ahead of "pay confirmed" or vice versa?

Order confirm is the same time as Authorized, pay confirmed comes after authorized.

check4twenty

I saw a post not too far back talking about two day shipping available for the Mavic...get it by Jan 14th. Then I saw that I could pick it up in store! So I checked all the stores in my city, and all but one store says the \y have Mavics available for PICK-UP!!! That is crazy.......
Edit: I meant to say at BestBuy...whoops

fans8e72c6e1

check4twenty Posted at 2017-1-11 19:18
I saw a post not too far back talking about two day shipping available for the Mavic...get it by Jan 14th. Then I saw that I could pick it up in store! So I checked all the stores in my city, and all but one store says the \y have Mavics available for PICK-UP!!! That is crazy.......
Edit: I meant to say at BestBuy...whoops

BestBuy Canada gave up on selling Mavics but I see BestBuy.com USA has some available. I would order if I didn't get absolutely raped on duty shipping across the border. Any Canadians know anything about BestBuy and Mavics? They were all hardcore about pre-orders etc in Canada and the USA and now absolutely no Mavics on BestBuy.ca but .com has them. Maybe its like Amazon.UK who just got fed up with the run-around?

fans0b5cfc17

So I ordered from the official DJI store but through Amazon (not amazon themselves, just for the payment). Am I still in the same timeframe as if I ordered right from DJI.com?

Freaze

tremor Posted at 2017-1-11 19:18
Order confirm is the same time as Authorized, pay confirmed comes after authorized.

Confirmed.

fans6b1659a0

Yeah I ordered on amazon in october.Got 4 emails from them in last 48 hours ......2 telling me its coming in 3 days and then 2 telling me its delayed first feb then march...Wtf... Unreal..I have patience but dont jerk my chain around like this.
Cancelled and ordered from best buy with pick up on saturday 1/14/17....So im not getting my hopes up till its in my hand.

ali.raza

Well I'll be patient to see if it ships by the 19th..if not I WILL have to cancel as I'll be out of the country from the 28 onwards....

Sam_always

Just curious here, has anyone here ordered after 4th Jan ever got their mavic already?

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