DevonDrone
lvl.3
Flight distance : 71716 ft
United Kingdom
Offline
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I also tried email etc, waited a week no reply, then I rang them, the person on the phone said why didnt I email them before ref the problem...then they searched and said I hadn't emailed, no record of it.... its like pulling teeth. but 20 mins on the phone and it was all sorted, you have to ship it to the netherlands repair center then just wait like we are now. For the money I spent i'm not happy at all, a simple pre sales check would pick these problems up rather than passing it along to us. Anyway get on the phone to them, I attached the contact numbers for dji, use the uk one at the bottom, and good luck!
Jim.
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