DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Cali1988 Posted at 2017-5-25 18:36
It's very easy to jump to conclusions. When I said "I sent it" I just simplified it instead of saying "The company where I got the drone from sent it", cause to be honest I don't think it is relevant.
I am from Panama City, Panama. Products warranty work quite different here. We don't manufacture any of these products like you guys do in America. I'm not only talking about drones, also laptops, phones, you name it. If your device stop working you contact your seller and they will contact the manufacturer as simple as that. Most brands don't have technical support or authorized technicians here in Panama and still companies like DJI sell their goods to them knowing this, so it's not strange at all. At this point I had two options:
Mindy previously requested for your case number, so that this can be better looked into. If that could be provided, it would be appreciated. |
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