Photo Upload for C1 registration without CellPhone

MrBernd

Hello,
i use the smart controller to controll my air 2 s. I took photos with my cell phone and then copied them to the controller, but the upload program for certification says that the timestamp between taking the photo and uploading it is too far apart.
Unfortunately I can't upload any photos. is there an alternative?

has anyone a idea?

best regards

DJI Thor

Hi MrBernd, I received your PM about this issue. Would you please also try it on the DJI service portal via PC and see if it could help?

If the issue still persist, would you please provide us the screenshot of the error? We will help you to further check with our relevant team. Thanks.

MrBernd

DJI Thor Posted at 5-20 04:06
Hi MrBernd, I received your PM about this issue. Would you please also try it on the DJI service portal via PC and see if it could help?

If the issue still persist, would you please provide us the screenshot of the error? We will help you to further check with our relevant team. Thanks.

Yes, it works by using Service portal.

Best Regards

DJI Thor

MrBernd Posted at 5-21 02:26
Yes, it works by using Service portal.

Best Regards

Glad to hear that. If you have further inquiry, please feel free to contact us.

djiuser_m4u9A3mcbzr2

DJI Thor Posted at 5-21 04:12
Glad to hear that. If you have further inquiry, please feel free to contact us.

Hello i want to ask u how to get to dji service portal on pc?
Thanks for answer
Jozef

DJI Thor

djiuser_m4u9A3mcbzr2 Posted at 5-25 00:53
Hello i want to ask u how to get to dji service portal on pc?
Thanks for answer
Jozef

Hi there, thank you for reaching out. You could refer to the following guidance and please check the step 5, thanks.
https://support.dji.com/help/con ... ;paperDocType=paper