Firmware with lidar focus between handle and rs4 pro?

prOkrEAt

i got an update for my rs4 pro but focus handle when i switch to it says wrong firmware and updates to handles firmware and all my lenses get lost. then switch back to rs4 pro and it updates there and lenses are there. i thought lenses were stored in the motors? i am using same motor, just switching from rs4 pro grip to focus grip. is there an update to bring the focus handle in line with the gimbal? seems like these two should work in tandem with firmware releases. or am i doing something wrong?

DJI Susan

Hi there, we are sorry for the issue you are encountering. Could you please provide a video showing the issue? You may save it through a shareable link like Google Drive and DropBox, then send the link here. We will check this further for you.

prOkrEAt

here you go. so it's on gimbal firmware version to start video. then when i switched lidar+motor to focus pro handle, then back to gimbal. can see i get inconsistent firmware error when doing so. also the lens profiles dont move between them either. not sure if they should or not or if i have to set up each handle individually.

DJI Inconsistent Firmware Error
https://drive.google.com/file/d/15RekRfaup-A4Z63DkGa9VoxOJQew8gKM/view?usp=sharing

also i realized looking at forums more, i probably posted this in wrong forum. can move to correct one if you wish.

Glamsmash

Having the same issue. It makes it impossible to use in a professional setting. Please fix this!
Also in addition to incompatible firmware between Focus Pro Handle and RS4 Pro, I also get the same issue when using the Focus Pro Hand Unit.

prOkrEAt

Not only this but now have transmission system with monitor. Not only do focus handle and RS4 pro not match but now rs4 pro doesn't give me the 15 slots and neither does transmission. (I get the 3)

Also why did they omit joystick on handle?

Also not bashing this. I look at my manual footage and missed focus and so many regrets. This is a severe improvement