Problem with Download
292 1 2024-9-4
Uploading and Loding Picture ...(0/1)
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SwissMini33Pro
lvl.1
Flight distance : 609291 ft
Switzerland
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Hi
I inserted a micro SD in my mini 4 pro and after the flight i tried to insert it into my computer to download my pictures. But somehow i don't have any hyperlapses (they are just the photos) and the photo and video quality is absolulty poor. I downloaded the vlc-player but it doesn't really help. Any ideas what i could change?
Thank you!
2024-9-4
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DJI Natalia
Administrator
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Hi there, thank you for reaching out and we do apologize for the trouble caused. May I confirm the microSD that you're currently using for us to check further on this? Also, heck if the drone is saving files in a compatible format.

Looking forward to your response. Thank you for your understanding.
2024-9-5
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