DJI Natalia
Administrator
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Hi there, thank you for reaching out. Receiving a phone call while flying your Neo Drone using your cellphone should not cause the drone to crash. The drone's flight control system is independent of the phone's call function. However, it's important to note that answering a call might briefly interrupt the app's connection to the drone, potentially leading to a momentary loss of control.
Therefore, it's highly recommended to avoid answering calls while flying your drone. If you need to take a call, land the drone first, and then answer the call.
Thank you for your understanding and support!
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