Which IPad still works with DJI Go app and Phantom 3 (Advanced)
96 3 1-25 04:02
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Nick Airlines
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Netherlands
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Hi all,

I have a Phantom 3 Advanced and since the DJI GO software upgraded to 3.1.80 I tried connecting 2 IPad's but both no longer seem compatible.
The IPad's I tried are the IPad Mini 2 and the Ipad Air (2022).

Can anyone please tell me which Ipad type still works with this setup, so I can buy another one?

Thanks a lot, Nick
1-25 04:02
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DJI Stephen
Administrator
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Hello Nick,

Thank you for reaching out. As electronic products are affected by technological developments and changes in usage requirements, each generation of products has a fixed life cycle. In order to continuously provide you with premium product and service experiences, DJI regularly optimizes resource allocations to promote the development and application of new products and technologies. Therefore, we have decided to stop providing support services for the Phantom 3 Advanced and its accessories starting on January 5, 2023. We're sorry that the services for this product have been suspended, and relevant technical support and after-sales repair services cannot be provided.

For more information about the DJI GO app, please kindly refer to the official download site: https://www.dji.com/nl/downloads ... 3?backup_page=index

Thank you for your understanding and support of DJI.
1-25 22:49
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Nick Airlines
lvl.1
Netherlands
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DJI Stephen Posted at 1-25 22:49
Hello Nick,

Thank you for reaching out. As electronic products are affected by technological developments and changes in usage requirements, each generation of products has a fixed life cycle. In order to continuously provide you with premium product and service experiences, DJI regularly optimizes resource allocations to promote the development and application of new products and technologies. Therefore, we have decided to stop providing support services for the Phantom 3 Advanced and its accessories starting on January 5, 2023. We're sorry that the services for this product have been suspended, and relevant technical support and after-sales repair services cannot be provided.

This is not an answer to my question.
1-27 07:29
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DJI Stephen
Administrator
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Nick Airlines Posted at 1-27 07:29
This is not an answer to my question.

Hello. Nick. The Phantom 3 Advanced is compatible with the DJI GO App. Compatible iPad devices include:
iPad Air
iPad Air Wi-Fi + Cellular
iPad mini 2
iPad mini 2 Wi-Fi + Cellular
iPad Air 2
iPad Air 2 Wi-Fi + Cellular
iPad mini 3
iPad mini 3 Wi-Fi + Cellular
iPad mini 4
iPad mini 4 Wi-Fi + Cellular
These devices need to run iOS 8.0 or higher. Please ensure your device is on the compatibility list and you are using the latest version of the DJI GO App.
1-27 19:08
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