DJI Natalia
Administrator
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Hi there, thank you for bringing this to our attention.
First, ensure that both the drone's firmware and the app have been updated to their latest versions.
A drone, with the propellers installed correctly, can be powered on to take off in two ways.
1. Using the “Auto Takeoff” function in an app
After taping “Auto Takeoff” in the app, the drone will automatically ascend to a preset altitude (which is usually 1.2 m, and please kindly note that the specific altitude shown in your app shall prevail).
2. Manually taking off the drone
Start the motors by pushing the sticks to the bottom inner or outer corners, and ascend the drone by pushing the throttle stick.
Kindly revert back to us if the issue still persists. Looking forward for your response. |
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