mini 4k forced landing drone crashed
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88 5 2-23 21:34
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djiuser_ohMuDJRxNQqL
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Flight distance : 22188314 ft
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Canada
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  1#
mini 4k forcd landing with 42% battery power remaining!drone crashed
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2-23 21:34
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DJI Paladin
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Flight distance : 318 ft

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  2#
Hello there. We are sorry to hear about what happened with the aircraft. Since your aircraft has been involved in a crash, we recommend sending it back to us through our official website. This will allow our certified technicians to conduct a comprehensive inspection of the aircraft. Path: Visit the DJI official website > Support > Click "Request Now" under "Request Repair Service Online" > Select "Repair Application Submission" and complete the form.

To assist you better, please provide us with the case number later so we can follow up on this issue. We look forward to your response. Thank you!
2-23 22:31
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djiuser_ohMuDJRxNQqL
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Flight distance : 22188314 ft
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Ireland
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  3#
I am in the Laurentian mountains north of Montreal and we just received 10+ cm of snow. We searched for approximately 4 hours for the drone with the location in "find my drone" . The drone is somewhere in a big pine tree hiding on a branch under a blanket of snow. We were not able to get close to the crash site when the forced landing occurred because of  a dangerous valley which was not safe to attempt crossing in the dark. I will have to pray that Mother Nature will continue giving us this warm weather and melt the snow off the branches so we can spot the drone and rescue.......
2-24 07:19
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DJI Gamora
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  4#
djiuser_ohMuDJRxNQqL Posted at 2-24 07:19
I am in the Laurentian mountains north of Montreal and we just received 10+ cm of snow. We searched for approximately 4 hours for the drone with the location in "find my drone" . The drone is somewhere in a big pine tree hiding on a branch under a blanket of snow. We were not able to get close to the crash site when the forced landing occurred because of  a dangerous valley which was not safe to attempt crossing in the dark. I will have to pray that Mother Nature will continue giving us this warm weather and melt the snow off the branches so we can spot the drone and rescue.......

Thank you for your response. If you have not found your drone, we recommend registering a flyaway request through our official website: [https://repair.dji.com/ca/repair/flyaway]. If you have any further questions or concerns, please do not hesitate to contact our support team. We are always happy to help you!
2-24 12:30
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djiuser_ohMuDJRxNQqL
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Flight distance : 22188314 ft
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Spain
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  5#
descovered cause of battery communicating critically low power
2-25 03:17
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DJI Gamora
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  6#
djiuser_ohMuDJRxNQqL Posted at 2-25 03:17
descovered cause of battery communicating critically low power

We are deeply sorry to hear about your drone. We understand you might be worried about your drone. Be sure to be careful and remain calm. If your drone cannot be retrieved, try Flyaway Registration, and we will help you and deliver great services.

We appreciate your understanding and apologize for the inconvenience.
2-25 03:57
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