djiuser_FufFfoXB4YhQ Posted at 4-8 01:27
Cjenson do you fixed error code 30210 or not yet?

Hi there. Are you getting the same error message? If yes, we regret to inform you that you are suggested to send the product back for further checking. Kindly contact Customer Support at (support.dji.com) for assistance in submitting the case. Thanks for your cooperation and understanding.

Yo tambien estoy presentando el mismo problema de error de code 30210 y mi dji mavic 2 mini pierde la señal de control remoto muy rapido alguien que pueda ayudarme e gastado mucho dinero en solucionarlo y no e podido no se si es el firmware alguien pueda orientarme

bradapedi0 Posted at 4-28 10:45
Yo tambien estoy presentando el mismo problema de error de code 30210 y mi dji mavic 2 mini pierde la señal de control remoto muy rapido alguien que pueda ayudarme e gastado mucho dinero en solucionarlo y no e podido no se si es el firmware alguien pueda orientarme

Hi there. Thanks for notifying us about this concern. We apologize for any inconvenience caused by this issue. According to your description, the DJI Fly app prompts error code 30210 or "Power system hardware error." We cannot remotely troubleshoot and solve this issue. To ensure your flight safety, we suggest that you send the device back to DJI for testing. We will provide comprehensive after-sales services to you. You may contact Customer Service at (support.dji.com) for more details about the process. Thank you for your understanding and support.

Same here. DJI mini3. New product. Never flew. Just did the Firmware-Update for drone, controller and batteries before I've tried to use it. After that the error showed up. Send it back. Reading this thread it seems to me DJI does not live up to it's name.

DJI Gamora Posted at 2020-12-27 01:20
Hi, CJenson. Thanks for reaching out! Please post a screenshot of the error code and both the current version of your Mini 2's firmware and the DJI Fly. We'll help you check if there's anything that you may try. Looking forward to your response.

I too have the same issue Power Systems error help me

djiuser_8NUOF2FFYykj Posted at 9-20 19:43
I too have the same issue Power Systems error help me

Hello there. Sorry about the late response. It is recommended to get this handled by our repair team to get this fixed for this is a hardware error. You can submit a repair request using this link: https://repair.dji.com/us/repair/index. You can also get our DJI Support contacts from the same link. I appreciate your patience. Have a great day ahead.

How about just fixing the issue that every single person has??? I've been into rc cars and suck for 30 years and I've never seen so many issues with a product.

Kc F Posted at 11-27 14:51
How about just fixing the issue that every single person has??? I've been into rc cars and suck for 30 years and I've never seen so many issues with a product.

Hi, Kc F. Sorry about the experience. May I know what issue are you experiencing? We are more than glad to help.

hello, I also had the error 30210. my DJI mini 3 had fallen and an arm was broken off. I replaced it and looped the wires together. 1 of those wires only touched the motherboard, which caused this malfunction. So it does not have to be the ESC board, as many say. so it is possible that there is a slight short circuit somewhere. especially look at the sides of the motherboard. It is also possible that the black sticker (I think this is a heat shield for the battery to protect the motherboard) is abraded and that it hits something, because in my case it contains metals.

djiuser_YuOY2pgCsdIM Posted at 12-4 20:39
hello, I also had the error 30210. my DJI mini 3 had fallen and an arm was broken off. I replaced it and looped the wires together. 1 of those wires only touched the motherboard, which caused this malfunction. So it does not have to be the ESC board, as many say. so it is possible that there is a slight short circuit somewhere. especially look at the sides of the motherboard. It is also possible that the black sticker (I think this is a heat shield for the battery to protect the motherboard) is abraded and that it hits something, because in my case it contains metals.

Hi. Sorry about what happened to your drone. Please try to restart the aircraft and refresh the firmware using the DJI Assistant 2. But for your flight safety, we highly recommend sending it to us for repair. If you are currently in Indonesia, please check the nearest authorized service center near you using this link: https://www.dji.com/global/service/repair/centers. We appreciate your patience and understanding.

I get the Power error 30210 because I use air conditioning indoors and then when I go outside the DJI mini 3 becomes damp and I get this error. At first I thought it was because I had replaced the arm, but the problem came back. I had no problems in the Netherlands, but now here in Bali I get the error because of 100 percent humidity

djiuser_YuOY2pgCsdIM Posted at 12-6 08:24
I get the Power error 30210 because I use air conditioning indoors and then when I go outside the DJI mini 3 becomes damp and I get this error. At first I thought it was because I had replaced the arm, but the problem came back. I had no problems in the Netherlands, but now here in Bali I get the error because of 100 percent humidity

I see. I hope you manage to get it fixed. Don't hesitate to reach out to us if you need further assistance. You can also contact the DJI Supports at https://www.dji.com/support. Have a great day.

Hi, I'm in Kenya my mini 2 was fine all along untill today morning when I got the power system error. It's brand new and the error just popped up!

DJI Tony Posted at 2023-4-28 23:45
Hi there. Thanks for notifying us about this concern. We apologize for any inconvenience caused by this issue. According to your description, the DJI Fly app prompts error code 30210 or "Power system hardware error." We cannot remotely troubleshoot and solve this issue. To ensure your flight safety, we suggest that you send the device back to DJI for testing. We will provide comprehensive after-sales services to you. You may contact Customer Service at (support.dji.com) for more details about the process. Thank you for your understanding and support.

I bought the drone twice and both display this error code after taking them apart

galavantIcus Posted at 3-3 03:18
I bought the drone twice and both display this error code after taking them apart

Hi, galavanticus. We don't recommend disassembling DJI drones for your flight safety. If you are getting this error, we suggest sending the aircraft back to DJI for diagnosis. You can submit a Repair Request on the DJI website or use this link: https://repair.dji.com/. We appreciate your patience and understanding. Have a great day ahead.

Help! I have flown my DJI Mini 4K, 5 times, and it's suddenly started saying "power system hardware error. restart aircraft (code 30210)"

It hasn't had any damage.. I've carefully flown it up 20ft and back down again. What do I do?? DJI say send it to the Netherlands? it's 5 days past the 15 day return window. I'm about to go on holiday which is why I bought it... agggghhh

Hi there. Please try to restart the aircraft and fresh the firmware if possible. If the issue persists after several times trying, then send back the aircraft to DJI for diagnosis. You could complete the online repair request on our official website and return it for further diagnosis. Here is the link: https://repair.dji.com/gb/repair/index

DJI Natalia Posted at 6-1 15:29
Hi there. Please try to restart the aircraft and fresh the firmware if possible. If the issue persists after several times trying, then send back the aircraft to DJI for diagnosis. You could complete the online repair request on our official website and return it for further diagnosis. Here is the link: https://repair.dji.com/gb/repair/index

Hi Natalia,

Thank you for your response,

I have to say, I managed to fix the problem just now, and I'd like to inform anyone who is experiencing the same issue what I did to resolve my 30210 problem, and maybe it could help them, and the support team at DJI.

I tried restarting the drone, resetting to factory settings, inspecting the blades & motors, etc... The motors twitched when I powered it on, so I knew they were connected.

So I tried the firmware solution.

After installing the DJI Assistant 2 (consumer drones series) app on an M2 Mac, (which is a pain fyi) and refreshing the firmware on the controller and drone, maaany, many times. Nothing worked.

HOWEVER, (and apologies to anyone just wanting the fix for the preamble) THE THING THAT WORKED FOR ME, was inside the DJI fly app, (with the controller and drone turned on, Warning error showing)

Go to settings, Safety, scroll down to sensors, and



do the IMU normal calibration.  

Boom. Works again.

So maybe DJI could suggest that to some sad DJI owners, see if it helps. I'm happier now myself.

djiuser_LDpHnpdt3bvJ Posted at 6-1 16:15
Hi Natalia,

Thank you for your response,

Hi there,
thank you for reaching out and sharing this with us.

Glad that everything worked out and we will definitely take your feedback to ensure a better experience in the future.

Should you have any other questions, kindly let us know.
Thank you!

DJI Natalia Posted at 6-2 03:14
Hi there,
thank you for reaching out and sharing this with us.

Caveat:

Today, it did the same error again. So I redid the IMU normal caliberation. I'm hoping this is something that could be fixed with a firmware update, as it seems there's nothing physically wrong with the drone, just something to do with it's own caliberation.

djiuser_LDpHnpdt3bvJ Posted at 6-2 07:07
Caveat:

Today, it did the same error again. So I redid the IMU normal caliberation. I'm hoping this is something that could be fixed with a firmware update, as it seems there's nothing physically wrong with the drone, just something to do with it's own caliberation.

Hi. Thank you for reaching out. Please calibrate your aircraft IMU, compass, and gimbal and retry. If the issue persists after several times trying, then send back the aircraft to DJI for comprehensive checking.

djiuser_FufFfoXB4YhQ Posted at 2023-4-8 01:27
Cjenson do you fixed error code 30210 or not yet?

I had the same problem and i discovered that i had a damaged motor after a crash. I replaced the motor and the problem went away.

mibo Posted at 7-4 12:15
I had the same problem and i discovered that i had a damaged motor after a crash. I replaced the motor and the problem went away.

Hi there,
thank you for reaching out.

Could you please confirm whether the product was previously sent to us? If yes, we appreciate your valued feedback. Rest assured that we will continue the best services for our consumers.

If you have any inquiries or concerns, feel free to contact us. Thank you.

djiuser_dpKagE2zoq1X Posted at 2022-2-27 08:38
After waiting several weeks for perfect maiden flight weather conditions I decided to give it a go today. Powered batteries, updated firmwares, watched tutorials, sun in the sky, light 8mph breeze and spacious field to myself… “Power system hardware error. Restart aircraft (Code: 30210)” …

today I am experiencing exactly the same!!!

djiuser_EikHbkR4TDBd Posted at 7-28 11:11
today I am experiencing exactly the same!!!

Hi there,
thank you for reaching out.

We apologize for the inconvenience. Could you please confirm if you are also using the DJI Mini 2? If so, we kindly ask you to restart the aircraft.

Please keep us posted on the progress. Thank you.

Greetings everyone, I had a problem with my drone this afternoon, so far everything is operational but the drone is not flying and it shows me the code 30210, it is causing me headaches. I ask for help please.

djiuser_mVRRII3ti7ED Posted at 7-31 04:41
Greetings everyone, I had a problem with my drone this afternoon, so far everything is operational but the drone is not flying and it shows me the code 30210, it is causing me headaches. I ask for help please.

Hi there,
thank you for reaching out.

We apologize for the inconvenience. Attempt to restart the aircraft and update the firmware, if feasible, to determine if the issue can be isolated.

Please update us on the progress. Thank you.

I have the same issue , I tried everything I can think of reset all settings re did the firmware . And nothing ... I'm about to part it out

djiuser_6HAaYAUlaiV7 Posted at 9-27 14:27
I have the same issue , I tried everything I can think of reset all settings re did the firmware . And nothing ... I'm about to part it out

Hi there.

We apologize for any inconvenience this issue may have caused. Could you please confirm if you are experiencing the same problem as the original poster? If you are encountering an issue regarding "Power system hardware error. Restart aircraft (Error Code: 30210)", we cannot remotely troubleshoot and solve this issue. To ensure your flight safety, we suggest that you send the device back to DJI for testing.

Thank you for your understanding and support.

I am having this same 30210 error.  Brand new out of the box and never flown. I even cleared all the cashe and got nothing restarting drone doesn’t do anything

Kto pomoze

djiuser_LDpHnpdt3bvJ Posted at 2024-6-1 16:15
Hi Natalia,

Thank you for your response,

I got the same Power system error (30210) and it did Not work for me to recalibrate the sensors sadly..

There seem to be many suggestions out there but all centered around changing parts (motor for rotors; replacing ESC-board etc..) which seems complicated and involve soldering - saw a video on youtube...

Would be great if someone confirmed what solved their errors

I seem to have a similar issue and can’t get enough points to post a thread

djiuser_TjNQV38LoeCB Posted at 1-10 10:15
I seem to have a similar issue and can’t get enough points to post a thread

Hi there,
thank you for reaching out.

We apologize for the inconvenience. Can we confirm whether you received the same error as the original poster? We recommend restarting the drone and letting us know if the issue persists.

DJI Diana Posted at 1-10 13:41
Hi there,
thank you for reaching out.

i have posted another thread. I have tried every fix listed on line and nothing works. This is a brand new drone which is broken straight out of the box.

djiuser_TjNQV38LoeCB Posted at 1-10 14:12
i have posted another thread. I have tried every fix listed on line and nothing works. This is a brand new drone which is broken straight out of the box.

Thank you for your prompt reply. Please review our responses to your concerns in the original threads, as we've provided detailed information there. Your understanding is important to us. Thank you.

Power system error leans more on a bad motor not really the esc board. If it was an esc issue,an esc error would be displayed.