djiuser_lvs8S8IFNaFH
lvl.1
Germany
Offline
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Same issue here. Latest mac OS Monterey on MacBook Pro 2018 and iMac 2016. On both of them, the Action 2 is being identified as an "UVC Camera", still nothing but a black screen is being shown. Tried with several applications including, but not limited to, FaceTime, Zoom, Telegram, Skype, QuickCamera – the result, black screen, is the same system-wide.
FYI: Both my Insta360 ONE R (standard module) and RS (1" Leica module), also supporting UVC, are being identified as such and work like they're supposed to.
This way I can exclude an USB issue (software, hardware, cable…) as well as a mac OS bug in this case. On the other hand, the camera works ad hoc on a Windose laptop (which I have to use in my profession, besides Macs), so there is a mac OS incompatibility and it's definitely on DJI Action 2 side – by exclusion again.
One of my reasons to obtain the Action 2 was its webcam capability. Exactly this feature doesn't work on the system I use at most. A pity I hadn't noticed this bevore I bought, but you cannot search for an incompatibility which do not even know it exists. Judging by how old this problem is and how steadily it's being at first denied, then ignored for months by the company, I dare to doubt there would be a solution soon. Luckily, I live in Germany where the consumer's rights do allow me to return and get refunded anything bought online within at least two weeks. Now guess what I am going to do… |
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