Can't view pictures/videos in dji app and camera
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36995 42 2023-1-19
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DJI Diana
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Flight distance : 2408 ft

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djiuser_yagRuAoOxbmh Posted at 2024-12-31 22:58
I'm still getting this issue has anything worked for you guys?

Hi there,
thank you for reaching out.

May we confirm which mobile device you are using?

Looking forward to your response.
1-1 00:32
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Aliciatalia
lvl.1
United States
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djiuser_jjz4oImVoioC Posted at 2023-4-18 14:41
I found the solution! turn on flight mode, but leave the bluetooth on, then go to the app and all the files will be there with thumbnails and no problem  with downloading.

THIS WORKED!! Thank you!
1-16 07:06
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SylviaGen
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India
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djiuser_yagRuAoOxbmh Posted at 2024-12-31 22:58
I'm still getting this issue has anything worked for you guys?

I can tell you what worked for me, what i did was this camera access denied? That's a pain, especially when you're trying to, like, Instagram a picture of your amazing lunch or use a QR code scanner.  It's usually a pretty easy fix, though.
Basically, your iPhone is just being extra cautious about privacy.  It wants to make sure apps aren't secretly using your camera without you knowing.  So, you have to give each app permission to use it.
The way you do that is super simple.  Just go into your iPhone's Settings.  Then, scroll down a bit until you find the app that's giving you trouble.  Tap on it.  You should see a list of things that app can access, and "Camera" will be one of them.  If it's toggled off (it'll be grey), just tap the little switch to turn it on (it'll turn green).
That's it!  Now, that app should be able to use your camera.  You'll probably have to do this for each app that needs camera access, but you only have to do it once for each app.  So, if you grant access to Instagram once, it'll remember and you won't have to do it again unless you change the setting.

If you are facing the issue after trying these solutions, you can follow for more details instruction below.
https://thegeekpage.com/iphone-not-allowing-camera-access-to-apps-fixed/
2-7 02:52
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