FabioV Posted at 6-14 01:16
Don't worry about me. I've a good job and it let me have a lot of free time. What people like you are ignoring is that we're not driving flying cameras, we are piloting aircrafts and we're subject to a quite strong regulation.
If your approach is to ignore the regulations, I do not understand why you applied for the C1 certification.You can modify your drone as you want, this is not my problem.
But I want to make clear to other people that the installation of parts not approved by the manufacturer puts the drone out of compliance. Maybe not in all EU countries the authorities are relaxed as in the your.

take care of your health

Ulf Pedersen Posted at 6-14 03:38
take care of your health

Dear friend, you're so dumb that you're not even able to understand what I'm writing. Let's me recap in few words. This should allow also people as much stupid as you're to understand.

1) I'm not telling that everybody must respect the regulations. But it is very useful to well understand the regulations, in order to be aware how and when to take some risks, if we want.

2) One of the most stupid thing one can do is to be convinced to be compliant when he's not. It can cost a lot, in particular in case of accident.

3) Mounting third party's propeller on a C1 Air 2S brings it out of C1 compliance.

Basic explanation: a propeller based on a different design and built with a different material, when impacting against a person, may have a different effect than the DJI original ones. The C1 certification, that allows to fly close to the people, requires to pass impact tests.  Those propellers have not been tested in the context of the Air 2S certification, then mounting them makes the drone no more C1 compliant. Is it so difficult to understand ?
4) Stickers: they're not as critical as the propellers. Neverthless they may add some weight to the drone. The above mentioned impact tests are performed with a drone of a well defined weight. If after putting stickers the drone exceeds the declared official weight, it could be no more C1 compliant.   

And ... take care of your stupidity. It may bring you in troubles, if not limited.

FabioV Posted at 6-14 04:35
Dear friend, you're so dumb that you're not even able to understand what I'm writing. Let's me recap in few words. This should allow also people as much stupid as you're to understand.

1) I'm not telling that everybody must respect the regulations. But it is very useful to well understand the regulations, in order to be aware how and when to take some risks, if we want.

May I suggest that you speak nicely, you have no idea who I am.

You must not use the same language for me as you do for your children

Ulf Pedersen Posted at 6-14 04:52
May I suggest that you speak nicely, you have no idea who I am.

You must not use the same language for me as you do for your children

If you behave like a children, you cannot pretend to be considered as an adult.
It is  typical from children to joke against people without bringing any valuable point of view to the discussion.
If you can bring some arguments, maybe I can change my mind about C1, propellers and stickers. By opposite, if you continue joking about my job and my health, it is not useful for people reading the discussion and willing to better understand the issues.
I provided a detailed explanation to support my point of view. Can you do the same ? It would be very useful for everybody, included myself. Thanks.

FabioV Posted at 6-14 05:07
If you behave like a children, you cannot pretend to be considered as an adult.
It is  typical from children to joke against people without bringing any valuable point of view to the discussion.
If you can bring some arguments, maybe I can change my mind about C1, propellers and stickers. By opposite, if you continue joking about my job and my health, it is not useful for people reading the discussion and willing to better understand the issues.

I fly with those propellers and stickers,
that i feel for
you must not interfere with that at all.

I have noticed,
how you go about the rules.

Ulf Pedersen Posted at 6-14 05:39
I fly with those propellers and stickers,
that i feel for
you must not interfere with that at all.

I do not want to interfere at all with your decisions. I'm really sorry if you understood that. I'm not a cop, nor a judge. I just want to help people understanding the regulations, making them able to take informed decisions. People that were struggling for months waiting for a C1 sticker should know that installing some nice third party accessories may bring the drone out of C1 class. Then everybody can decide for himself. Knowledge and opinion sharing is one of the goals of a forum like this.

Janne Sinkkonen Posted at 6-3 11:58
I am starting to get really annoyed. I send application over 6 weeks ago and still nothing. Last week I contacted support to ask what is going on, and hoping they would send stickers again with express mail, but no, they told me that I should keep waiting.

Update: over 9 weeks has gone, I still have not received stickers..

I have a few questions for those who received the stickers:
1. Could you scan them or take a good photo? Cover the serial number and QR code so that we (people who are impatient ) can print the stickers ourselves. If you can, please measure their corners.
2. Was your address also weird formatted like mine and you received stickers? Mine has no country and the postal code was next to the Land (region) instead of the city.
I've been waiting since April 11, so I'm a bit impatient. Please send the picture of the stickers. I think it won't be too bad if I print them myself on sticky paper and adjust their size.

alfaomega Posted at 6-19 09:45
I have a few questions for those who received the stickers:
1. Could you scan them or take a good photo? Cover the serial number and QR code so that we (people who are impatient ) can print the stickers ourselves. If you can, please measure their corners.
2. Was your address also weird formatted like mine and you received stickers? Mine has no country and the postal code was next to the Land (region) instead of the city.

Mała naklejka 19,8mm na 28,2mm
Duża naklejka 65,3mm na 31,9mm

fans08371f0c Posted at 6-19 12:40
Mała naklejka 19,8mm na 28,2mm
Duża naklejka 65,3mm na 31,9mm

Dzięki! Jak możesz wyślij zdjęcie dużej naklejki tylko zakryj te kody na dole, bo oprócz tego chyba nie ma tam żadnych numerów seryjnych. Nie wiem czy to ma coś wspólnego ale na stronie z cx kabel mój adres jest dziwnie sformatowany (shipping address)ulica,miasto,województwo kod pocztowy nie ma kraju ani nic. Obawiam się, że one z takim takim adresem w ogóle nie dojdą.

alfaomega Posted at 6-19 22:49
Dzięki! Jak możesz wyślij zdjęcie dużej naklejki tylko zakryj te kody na dole, bo oprócz tego chyba nie ma tam żadnych numerów seryjnych. Nie wiem czy to ma coś wspólnego ale na stronie z cx kabel mój adres jest dziwnie sformatowany (shipping address)ulica,miasto,województwo kod pocztowy nie ma kraju ani nic. Obawiam się, że one z takim takim adresem w ogóle nie dojdą.

Do mnie doszło a tak mam wpisany adres:
Territory：2- Europe
Country/Region：Poland
Shipping Address: Ulica, Miasto, Województwo kod

C1 Certified von DJI Mavic 2s:  Ist es mit einer Person verknüpft oder nur mit der Drohne?
Was passiert bei einem Verkauf der Drohne?
Danke
Mfg

djiuser_0zBtgLb2jInX Posted at 6-20 22:10
C1 Certified von DJI Mavic 2s:  Ist es mit einer Person verknüpft oder nur mit der Drohne?
Was passiert bei einem Verkauf der Drohne?
Danke

C1 follows the drone, even when you sell

Remember to reset your drone so that the next person can use it

Janne Sinkkonen Posted at 6-17 07:36
Update: over 9 weeks has gone, I still have not received stickers..

Update 2: 11 weeks has gone since application for stickers, and I have still not received those. Distance between Netherlands and my home is less than 1500 km. Time it has taken is 11x7x24=1848 hr. Average speed is now <1 km/h. Average speed of turtle, walking in land, is 3,2 km/h.
I'm not happy.

Janne Sinkkonen Posted at 6-28 07:00
Update 2: 11 weeks has gone since application for stickers, and I have still not received those. Distance between Netherlands and my home is less than 1500 km. Time it has taken is 11x7x24=1848 hr. Average speed is now

Yo estoy en la misma situación, a la espera todavía.

Hi everybody, I try to find over here if someone have the same problem I have, all C1 certification process is done, just I cannot download the pdf in the final step. What should I do?
Thank you for help.

TelmoNunes Posted at 6-30 11:36
Hi everybody, I try to find over here if someone have the same problem I have, all C1 certification process is done, just I cannot download the pdf in the final step. What should I do?
Thank you for help.

You can just read this thread some pages back …

TelmoNunes Posted at 6-30 11:36
Hi everybody, I try to find over here if someone have the same problem I have, all C1 certification process is done, just I cannot download the pdf in the final step. What should I do?
Thank you for help.

Hi there, thank you for reaching out and we're sorry to hear that you're unable to download the certificate. Could you please confirm if you've encountered any error while trying to download the certificate? If yes, kindly share us a screenshot or an operation video showing the error for me to check further on this ?

On the other hand, kindly try to download the certificate via the service portal at :
https://repair.dji.com/mycase/index?site=brandsite&from=nav


* Please note that you can only download the certificate from DJI Service Portal within 3 days.

Looking forward to your response Thank you for your continued support!

I applied on April 12th and still got nothing... tried to contact support and they keep telling me it's been sent and arriving soon. Almost 3 months have passed and I guess I'm going to need to break the law if I want to use my drone again. Thanks DJI.

djiuser_zfEbu2126eAf Posted at 7-2 00:43
I applied on April 12th and still got nothing... tried to contact support and they keep telling me it's been sent and arriving soon. Almost 3 months have passed and I guess I'm going to need to break the law if I want to use my drone again. Thanks DJI.

Hi there, thank you for reaching and we do apologize for the inconvenience. May I confirm if you've registered for your DJI Air 2s? Also, could you please share us your product's serial number along with the application number for me to check further on this with the corresponding department?

Looking forward to your response. Thank you for your patience and support!

I applied for the stickers in april too. And nothing happened. I will go to norway in 4 weeks. Is it possible to get the stickers until my holidays?

djiuser_jmmC2xRiSVPl Posted at 7-4 02:50
I applied for the stickers in april too. And nothing happened. I will go to norway in 4 weeks. Is it possible to get the stickers until my holidays?

Hi there,
thank you for reaching out.

We are sorry for the inconvenience. Could you please provide the application number? This will enable us to offer more precise assistance during our verification process.

Looking forward to your response. Thank you.

DJI Natalia Posted at 6-30 23:43
Hi there, thank you for reaching out and we're sorry to hear that you're unable to download the certificate. Could you please confirm if you've encountered any error while trying to download the certificate? If yes, kindly share us a screenshot or an operation video showing the error for me to check further on this ?

On the other hand, kindly try to download the certificate via the service portal at :

It's all ok now, thank you.
Regards

TelmoNunes Posted at 7-5 02:30
It's all ok now, thank you.
Regards

Hi there,
thank you for reaching out.

We are pleased that the situation was resolved successfully. Your update is greatly appreciated.

Should you have any other questions, kindly message us for assistance. Thank you.

DJI Natalia Posted at 7-5 00:48
Hi there,
thank you for reaching out.

My case-no. Is Cx20240412000089

djiuser_jmmC2xRiSVPl Posted at 7-6 04:28
My case-no. Is Cx20240412000089

Hi there. Thank you for the response. We will escalate this case to the related department and will give you an update soon.

DJI Natalia Posted at 7-6 08:48
Hi there. Thank you for the response. We will escalate this case to the related department and will give you an update soon.

Thank you so much.

djiuser_jmmC2xRiSVPl Posted at 7-7 08:36
Thank you so much.

You're welcome. Looking forward for your response and thank you for supporting DJI.

Hello.  I still havent got the stickers yet.   The case changed from application recived to label shipped on 3 of may but still havent recived anything.
my Case is id Cx20240412000217
How long should this take?  

Vikrem Posted at 7-7 14:13
Hello.  I still havent got the stickers yet.   The case changed from application recived to label shipped on 3 of may but still havent recived anything.
my Case is id Cx20240412000217
How long should this take?

Hi there, the C1 label was sent by surface mail. May I know did you double-check the mailbox?

I am trying to create C1 label request for my Air 2S, but there is no such option under Services menu in DJI Fly app. Air 2S firmware version is 02.04.2700. I am currently not in EU, but I work and travel all over EU, so I will be needing that C1 label. Is there another way to request C1 label other than through DJI Fly app?

Tuxtard Posted at 7-8 02:19
I am trying to create C1 label request for my Air 2S, but there is no such option under Services menu in DJI Fly app. Air 2S firmware version is 02.04.2700. I am currently not in EU, but I work and travel all over EU, so I will be needing that C1 label. Is there another way to request C1 label other than through DJI Fly app?

Hi there,
thank you for reaching out.

You may refer to the link below to get the C1 label for DJI Air 2S through DJI Fly app:
(https://support.dji.com/help/con ... ;paperDocType=paper).
If you encounter any issue in regard to this matter, kindly let us know.

Should you have any other questions, feel free to contact us for assistance. Thank you.

DJI Natalia Posted at 7-8 02:39
Hi there,
thank you for reaching out.

Hi. As I said, there is no CX Label Request option. See Screenshot attached below. I am using DJI Fly app version 1.13.9 and Air 2S firmware version 02.04.2700.

Tuxtard Posted at 7-8 06:07
Hi. As I said, there is no CX Label Request option. See Screenshot attached below. I am using DJI Fly app version 1.13.9 and Air 2S firmware version 02.04.2700.
[view_image]

Sorry for the confusion. Currently it is only support the area of all 27 member states of the European Union plus Iceland, Liechtenstein, Norway and Swizerland. Thanks.

djiuser_jmmC2xRiSVPl Posted at 7-6 04:28
My case-no. Is Cx20240412000089

Hi there,
we have sent you a private message.

Please check it and respond at your earliest convenience.
Thank you.

I have applied on the 11th April and still nothing. Support promised 3 times now that the labels will be send out and I still have not received anything. Last time I requested a tracking number but that is apparently not possible according to them.

Case id Cx20240411000112

Marinko05 Posted at 7-16 09:45
I have applied on the 11th April and still nothing. Support promised 3 times now that the labels will be send out and I still have not received anything. Last time I requested a tracking number but that is apparently not possible according to them.

Case id Cx20240411000112

Hi there, we apologize for the inconvenience you've experienced, and we appreciate you sharing the registration number with us. I will promptly pass on the number to the relevant team and inquire about the status for you. Once I receive the updates, I will share the information with you via private message. Your patience in this matter is greatly appreciated

Thank you for your understanding and support!

DJI Natalia Posted at 7-10 19:22
Hi there,
we have sent you a private message.

Hello DJI Natalia,
i‘ve got. the stickers. Thank you so much for your help.

djiuser_jmmC2xRiSVPl Posted at 7-18 02:04
Hello DJI Natalia,
i‘ve got. the stickers. Thank you so much for your help.

Hi there, thank you for sharing the update and we're glad that you've received the stickers.  

Keep us posted always. Thank you for your ongoing support!

Marinko05 Posted at 7-16 09:45
I have applied on the 11th April and still nothing. Support promised 3 times now that the labels will be send out and I still have not received anything. Last time I requested a tracking number but that is apparently not possible according to them.

Case id Cx20240411000112

Hello. We have re-applied and sent it to you. Have you received the sticker?