kohlia
lvl.2
France
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DJI Paladin Posted at 2-16 02:58
Hi there. Thank you for reaching out and we do apologize for the trouble. Are you using an RC with a mobile device (without the built-in screen)? If yes, kindly please try to reinstall the DJI Fly app on your mobile device and check whether the issue persists. If you are using the DJI RC, please download the DJI Assistant 2 software and please refresh the firmware of both aircraft and remote controller and try again. Please keep us posted.
I Thanks to helping me. I have a DJI RC so i download on my computer Dji assistant 2 (consumer V 2.1.20).
- Absolutly no problem for refreshing my Rc software V 01.03.1200
- Some difficulties to connect my Dji mini 3, not recognized at beginning, but i manage to succeed.
the refresh process show 100% done but no return to main menu like when i update the Rc, instead of i have a message saying it can not recognize the drone firmware.
I cannot do more, i've try to restart dji Assistant but now totally impossible to recognized my drone anymore Good new the software seems to be no corrupted ,no problem to start my drone and at first glance no problem tousing it. When i check the software version of the drone with my RC it show the same as precedent V01.00.0410. Do the refreshing of the software worked, i supposed but not sure. I hope in the future i can update my drone with my RC application because i don't seem to can connect him on my computer.
Concerning my main issue, after all that i try to get a C0 label. same message as before "the C1 label will be shipped"
For a DJI mini 3... |
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