Please bring suport for integra goggles

fanse4fa40ed Posted at 9-24 09:06
Please bring suport for integra goggles

Hi there, thank you for sharing your concern. We will consider this as a suggestion and your valuable feedback will be promptly forwarded to the relevant team for a thorough evaluation. We would like to assure you that we are committed to providing the best user experience.

Thank you for your continued support.

Apparently there are thousands of users disappointed by the exclusion of Integra and G2 with support for the Neo, I read very disappointed users every day on social media. Dji please, as you did with Avata 2, make the Integra and G2 compatible with the Neo, there are many of us asking for it!

Why doesn't DJI have a table (or something similar) with all the compatibilities between all of its products? (at least I haven't found one).
Example: a table showing the compatibilities of its RCs with all of its aircraft and goggles.

Nafisgal Posted at 9-25 07:22
Why doesn't DJI have a table (or something similar) with all the compatibilities between all of its products? (at least I haven't found one).
Example: a table showing the compatibilities of its RCs with all of its aircraft and goggles.

They do, you can get it via live chat if you ask for it. Easiest way to tell though is look for the firmware update release notes, and all the compatible devices will be listed in there, see example from here: https://forum.dji.com/forum.php?mod=viewthread&tid=317705

• DJI Neo Firmware: V01.00.0200
• DJI RC-N3 Remote Controller Firmware: V01.03.0100
• DJI Goggles 3 Firmware: V01.00.0400
• DJI RC Motion 3 Firmware: V01.00.0200
• DJI FPV Remote Controller 3 Firmware: V01.00.0300
• DJI RC 2 Remote Controller Firmware: V02.07.0000
• DJI RC-N2 Remote Controller Firmware: V01.03.0100
  

Like thousand of users, would like the support for your integra goggles, which are still sold and compatible with avata 2

fichek Posted at 9-25 07:48
They do, you can get it via live chat if you ask for it. Easiest way to tell though is look for the firmware update release notes, and all the compatible devices will be listed in there, see example from here: https://forum.dji.com/forum.php?mod=viewthread&tid=317705

Thank you for your reply, but this is not what I was looking for and asking. I would rather like a graphic table showing all the products and their compatibility with each other, updated... Example on this website   https://www.maisondudrone.com/es/que-mando-dji-para-que-dron-guia-de-compatibilidad/    (I think the table is out of date). Thank you for your time.

Please support for goggles V2

Nafisgal Posted at 9-25 09:37
Thank you for your reply, but this is not what I was looking for and asking. I would rather like a graphic table showing all the products and their compatibility with each other, updated... Example on this website   https://www.maisondudrone.com/es/que-mando-dji-para-que-dron-guia-de-compatibilidad/    (I think the table is out of date). Thank you for your time.

They do have a similar tables as I said, I just didn't have them saved. Here you go: https://support.dji.com/help/con ... p;re=US&lang=en

fichek Posted at 9-11 20:34
So, you didn't read what you were buying and that's somehow DJI deceiving you?

no excuse, play station is ALWAYS backwards compatible, the neo should support goggles that aren't even 1 year old yet.....

Goggles Integra release date:         February 2023
They made the avata 2 compatible, so why not the recently released NEO ?!

fans40320f7d Posted at 9-15 05:12
Correct me if I'm wrong but RC Pro, Motion 2, Integra, Goggles 2 and Fpv RC 2 all use O3? All except RC Pro got updated to work with Avata 2 that have O4. Neo uses O4 so an update should not be a problem?

this is my favorite comment here that needs more attention!!!

djiuser_LyjzTc7tFvxm Posted at 9-25 12:04
Please support for goggles V2

Hi djiuser_LyjzTc7tFvxm,

Thank You for your feedback, we will forward this information to the relevant team for evaluation.
If you have any other questions, kindly let us know. Thank You!

[size?2][url-forum.php?mod?redirect&goto-findpost&pid3425289&ptid-317914][color-999999]comrant Pubblicato il 9-25 13:49[/url]
Non ci sono scuse, la play station è SEMPRE all'indietro, il neo dovrebbe sostenere gli occhiali che non hanno ancora 1 anno di età....

Goggles Integra: Febbraio 2023

I completely agree with you....I don't understand Dji's choice,,,I'm very disappointed

Please support integra goggles

Nafisgal Posted at 9-25 09:37
Thank you for your reply, but this is not what I was looking for and asking. I would rather like a graphic table showing all the products and their compatibility with each other, updated... Example on this website   https://www.maisondudrone.com/es/que-mando-dji-para-que-dron-guia-de-compatibilidad/    (I think the table is out of date). Thank you for your time.

Hi there,
thank you for reaching out.

If you want to know whether the accessories of the aircraft are universal/compatible, such as batteries, remote controls, chargers, etc., please refer to the article below for help.

Aircraft Accessory Compatibility

fanse4fa40ed Posted at 9-27 16:49
Please support integra goggles

Hi there.

Thank you for expressing your concern related to this matter. Please rest assured that we've registered the information and provided feedback to the related departments for evaluation. In the future, we will optimize and improve the product or service based on user comments. We appreciate your support and understanding.

I also would like to throw my hat in the ring and request Neo compatibility with goggles Integra.
I just can't afford to buy goggles for every new drone launch.
Thanks DJI for hopefully listening to your customers.

djiuser_RX1cDQ9GD2Ov Posted at 9-29 04:37
I also would like to throw my hat in the ring and request Neo compatibility with goggles Integra.
I just can't afford to buy goggles for every new drone launch.
Thanks DJI for hopefully listening to your customers.

I agree with you, also because the Integra are very recent as glasses, let's hope DJI lends a hand to their conscience and listens to us

Please support integra goggles and listen to your customer DJI!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I would like to jump in here as well, as I also would very much appreciate if DJI will make the Neo work with Goggles 2 and FPV Remote 2.
They did it for the Avata 2 and after I heard that, I update my collection from Avata 1 to Avata 2 and I'm happy.
Now I have the hope, DJI will do it for the Neo as well, even it is "only" a 199€ product...but it is cool and we all love these cool flying gadgets and if it gets support for more equipment, it gets even cooler. ;)
So please DJI, make the Neo work with G2 and FPV Remote 2.

DJI Gamora Posted at 9-21 02:23
Thank you for keeping us posted. We're glad that the issue is now being isolated. Feel free to contact us if you have other inquiries. Have a nice day ahead!

Guess I was premature, was flying my Mini 4 in some minor wind yesterday and its back to waving through the air. Its literally accelerating and slamming on the brakes repeatedly.
But I have a different question Gamora, when I'm switching my Mini 4 Pro and Neo to my various controllers, its a bit of a mess. If I've been using both of the drones with my RC2, it consistently changes the firmware and everything works right away. If I go to change the Neo back to its RCN3 controller from the RC2, or same thing other way around. I get this connecting to drone popup, which it never does, regardless of whether I hold dow the drones power button to put it into pairing mode, followed a long time later by blue text on the bottom saying unable to connect. Once I tap this blue text and again hold down the drones power button to put it into pairing mode, it always connects right away. The issue is why do I need to wait until its done trying to connect, which its never going to do, rather than having a bind drone button appear or something rather than having to wait to just do that anyway? Or am I dong something wrong here?

Overview
Date:2024.09.29
DJI Neo Firmware: V01.00.0300
DJI RC-N3 Remote Controller Firmware: V01.03.0100
DJI Goggles 3 Firmware: V01.00.0400
DJI RC Motion 3 Firmware: V01.00.0200
DJI FPV Remote Controller 3 Firmware: V01.00.0300
DJI RC 2 Remote Controller Firmware: V02.07.0000
DJI RC-N2 Remote Controller Firmware: V01.03.0100
DJI Fly App: V1.14.2

What’s New

Optimized positioning performance.
Fixed some known issues.

Notes
Restart the aircraft, remote control device, and goggles after the firmware update is complete.
Note that the firmware update may reset various flight parameters such as RTH Altitude and Maximum Flight Distance. Before updating, take note of your preferred settings and readjust them after the firmware update is complete.
If the update fails, restart the aircraft, remote control device, goggles, and the DJI Fly app or DJI Assistant 2 (Consumer Drone Series), and try again.
===========================================================================================================================

Another bad release from DJI.
DJI has kept us waiting for a long time to be able to link Goggles 2/integra and DJI FPV Remote controller 2. DJI NEO is really boring when it cannot link all of DJI's 2nd generation products.
I want DJI NEO to be integrated on Goggles 2/integra and DJI FPV Remote Controller 2. Please link them together soon. I and the DJI FPV community want it as soon as possible.

Please add support for goggles 2 and fpv2

Yes one more potential NEO buyer: please add support for Goggles 2/integra and DJI FPV Remote controller 2.
And to prevent a similar discussion later this year when the mini5pro is released:  let the Goggles 2/integra and DJI FPV Remote controller 2 support the MP5.
Compare support with phone-compagnies: long support is in favour of the sales.

Please add support for integra goggles… everyone are waiting youre loosing sales by not supporting it

Bumpy bump

The Neo is O4... the M4P & Avata 2 are also O4 and they work with the Goggles 2 & Motion 2; all three work with the RC 2... get my drift? ...the Goggles 2 & Motion 2 need a firmware update asap.

I have avata 2 used with googles  2, big hope neo will support googles 2..

djiuser_mNIS0QbYgTRw Posted at 10-4 00:11
I have avata 2 used with googles  2, big hope neo will support googles 2..

Hi there, thank you for sharing your feedback and we truly appreciate your advise. Your valuable feedback will be promptly forwarded to the relevant team for a thorough evaluation. We would like to assure you that we are committed to providing the best user experience. Thank you for your continued support.

DK_Drone Posted at 10-3 02:50
Yes one more potential NEO buyer: please add support for Goggles 2/integra and DJI FPV Remote controller 2.
And to prevent a similar discussion later this year when the mini5pro is released:  let the Goggles 2/integra and DJI FPV Remote controller 2 support the MP5.
Compare support with phone-compagnies: long support is in favour of the sales.

Hi there, we really appreciate your advice. We'll make sure to pass it on to the right team for review. We're always striving to make things better and better, so please stay tuned to the latest news on our DJI official website at www.dji.com. Thank you so much for your understanding and support!

Please add G2, Integra and FPV controller 2 support

Yes please add support for the integra... Will bump this post forever each day until its supported

PLEASE SUPPORT FOR GOGGLES 2, BECAUSE EVERY TECH SHOULD BE BACKWARD COMPATIBLE

[size?2][url-forum.php?mod-redirect&goto-findpost&pid3433428&ptid?317914][color-999999999]fanse4fa40ed Posted at 10-4 10:42[/url][/url]
Sì, si prega di aggiungere il supporto per l'integrazione... Ti arrarà questo post per sempre ogni giorno fino al suo sostegno

hahahah......you're absolutely right...we will harass them

polycapman Posted at 10-4 17:25
PLEASE SUPPORT FOR GOGGLES 2, BECAUSE EVERY TECH SHOULD BE BACKWARD COMPATIBLE

Hi polycapman,

Thank you for your recommendations. Please rest assured that we will forward your feedback to the related department for evaluation. In the future, we will optimize and improve the product or service based on user comments.

Thank you for your support and understanding.

MykhailoTW Posted at 10-4 05:14
Please add G2, Integra and FPV controller 2 support

Hi there,

Thank You for your feedback, we will forward this information to the relevant team for evaluation.
If you have any other questions, kindly let us know. Thank You!

fanse4fa40ed Posted at 10-4 10:42
Yes please add support for the integra... Will bump this post forever each day until its supported

Hi there,

We are sorry for the inconvenience this has caused. Thank you for your recommendations. Please rest assured that we will forward your feedback to the related department for evaluation. In the future, we will optimize and improve the product or service based on user comments. Thank you for your support and understanding.  

If you have any other questions, kindly let us know. Thank You!

If Avata 2 can be made compatible with Integra, Neo can also be compatible with Integra. It's just an aggressive marketing strategy that I think the only thing that makes users angry because it is clear that it is done to scratch some sales...
NO ONE who has an Integra or G2 is going to spend 700 €/$ on model 3 simply because their current glasses are not compatible (artificially) with Neo.

I sincerely believe that this kind of move only hurts the image of the company, which seems to be anxious to squeeze money out of its users with absurd restrictions instead of new technology and great quality.

Sorry if I don't sound very friendly but I had to express my opinion.

bump! to the top

[size?2][url-forum.php?mod?redirect&goto-findpost&pid343434&ptid 317914][color?999999]djiuser?9WwnLtrJiUi3 Pubblicato il 10-5 11:31[/url]]
Se Avata 2 può essere reso compatibile con Integra, Neo può essere compatibile anche con Integra. È solo una strategia di marketing aggressiva che penso l'unica cosa che fa arrabbiare gli utenti perché è chiaro che si fa graffiare alcune vendite ...
NESSUNO che ha un'integra o una G2 spenderà 700 € / $ sul modello 3 semplicemente perché i loro occhiali attuali non sono compatibili (artificialmente) con Neo.

perfectly agree with you....and the vast DJ users are angry