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DJI Assistant and Remote Controller
7469 12 2017-6-16
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Bluewedge
Second Officer
Flight distance : 5174 ft
United States
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Anyone able/know how to use DJI Assistant to update the remote control ? I have tried connecting to usb like the spark, nothing happens. The release notes mention adding support to assistant for the spark controller but nothing on how to get the controller to communicate.


I ended up using DJI Go to update but would like to know how to use assistant in case I need to rollback.
2017-6-16
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GCBrent
lvl.4
Flight distance : 66286 ft
Australia
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Just a silly question but did you have the RC powered up?
2017-6-16
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NewPhantom4
lvl.1
Flight distance : 24026 ft
Canada
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I have the same question!
2017-6-16
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Bluewedge
Second Officer
Flight distance : 5174 ft
United States
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GCBrent Posted at 2017-6-16 12:03
Just a silly question but did you have the RC powered up?

I did have the remote powered up before connecting and then tried after connecting.  
2017-6-16
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kasei
lvl.2
Flight distance : 118399 ft
Germany
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i had the same issue, didnt find anything to fix yet. charge dock has a usb to update firmware as well, but nthing mentioned with what and how
2017-7-8
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JustAskJask
lvl.2
Flight distance : 624485 ft
United States
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Same issue here!  No luck so far.
2017-10-10
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DJI-Mark
First Officer

United States
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The remote is primarily uses the app to update the firmware. As stated in the manual, only the remote can be updated through the App.
2017-10-10
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Wachtberger
Captain
Flight distance : 261509 ft
Germany
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The remote control for the time being can not be updated with DJI Assistant. No way, it only works through the App. Nevertheless I would hope that this option becomes available some time in the future.
2017-10-10
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fansbc6a1566
lvl.1
United States
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My controller has asked for me to do a required update before I can fly again since day 2, but the download always fails.
I am at least able to cancel out of it and go on my way.
2017-10-10
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DJI Diana
Administrator
Flight distance : 2408 ft

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fansbc6a1566 Posted at 2017-10-10 22:25
My controller has asked for me to do a required update before I can fly again since day 2, but the download always fails.
I am at least able to cancel out of it and go on my way.

Please refer to the video below to upgrade it again.
2017-10-12
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DJI Diana
Administrator
Flight distance : 2408 ft

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Wachtberger Posted at 2017-10-10 12:02
The remote control for the time being can not be updated with DJI Assistant. No way, it only works through the App. Nevertheless I would hope that this option becomes available some time in the future.

Yeah, personally speaking, I would hope this option becomes available as well.
2017-10-12
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MaxBDS
lvl.4
Flight distance : 161437 ft
Italy
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Wachtberger Posted at 2017-10-10 12:02
The remote control for the time being can not be updated with DJI Assistant. No way, it only works through the App. Nevertheless I would hope that this option becomes available some time in the future.

right! we all hope it!
2017-10-14
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ACW
Captain
Flight distance : 13838848 ft
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United Kingdom
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The only Spark FW in A2 is for the AC and not the RC. RC FW is via GO 4 only at time of writing.
2017-10-14
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