milksteak
lvl.1
Flight distance : 137369 ft
United States
Offline
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You're going to need to do some time consuming troubleshooting.
First, have you checked the wifi survey section in the app to find out how congested it is where you're flying? Wifi interference may cause this. If you've eliminated interference as a factor then move on to test if it's the phone.
The goal is to check if you have some kind of app or configuration that exists which may be causing it. It's possible the multiple phones you tried with, have the same app or configuration which is causing the issue. So try one with a phone fresh install (manufacturer reset) you can backup, reset, test, and then and restore when done. Or try a friend's phone. Note, everytime you test, you should always check the wifi survey in the app and make sure it's not congested.
If you find a phone or configuration that doesn't have an issue then you should consider uninstalling apps to figure out which is the one causing the issue, It's possible there's something running in the background which is affecting the wifi performance on your phone.
If having tested on a fresh install on either ios and android phones and still face the same issue - then it sounds like it may be a hardware issue with the spark, you should contact DJI to arrange for a replacement.
A lot of others and myself have no video or control latency issues with our spark; near or far. I use an iphone6s plus. |
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