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Spark Battery won't charge
60397 32 2017-6-16
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fans7210d65b
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United States
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Got the Spark today.  Charged the battery once.  Flew for a bit, then put it on the charger.  Only one green LED (on the battery) is flashing, the rest stay dark.  It's been there for an hour with no progress.  The unit feels hot.

I have the Phantom 4 and figured this would be straightforward.  Anyone having an issue with the Spark battery charging?  Anyone know how to fix it?

Pete
2017-6-16
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Bradders
Second Officer
Flight distance : 862283 ft
United Kingdom
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With the spark battery you need to let it cool down then it will charge after 20 mins or so
2017-6-16
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pete lozzi
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United States
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But it's been on the charger for an hour.  Wouldn't it have cooled down in that time?
2017-6-16
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pete lozzi
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No you were right.  Take it off the charger, let it cool, then back on and works fine now.  Thanks!
2017-6-16
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fans146c4de3
lvl.4
Flight distance : 14186 ft
Canada
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you have to let it cool away from the charger.
2017-6-16
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aviscomi
lvl.4

United States
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pete lozzi Posted at 2017-6-16 16:04
No you were right.  Take it off the charger, let it cool, then back on and works fine now.  Thanks!

Don't feel bad I did the same thing when I received mine
2017-6-16
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704aerials
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United States
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aviscomi Posted at 2017-6-16 16:28
Don't feel bad I did the same thing when I received mine

Same here. Patience is a virtue...I don't have. Having one battery is crippling. If I can provide any advice to people thinking of purchasing, I would say buy several batteries and the charging station. You will love flying this little guy.
2017-6-16
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Marauderz
lvl.3
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The interesting thing is that the manual seems to give the idea that once the battery cools off it'll start charging again, it doesn't mention that if you receive the temperature warning when charging, that you need to unplug the charger and then plug it in again to restart the process.. yes.. I too fell for this gotcha..
2017-6-16
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fansd2f4bd79
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United States
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If only I had the same luck as you... I am stuck with a battery that won't charge, and it is going to take 2 to 3 weeks to get replaced...

Pre ordering did nothing for me, and now I'm basically going to get a working drone in 2 to 3 weeks.

It charged twice and now won't charge at all, is QC that bad?
2017-6-22
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fansaf12af9b
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Brazil
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fansd2f4bd79 Posted at 2017-6-22 08:14
If only I had the same luck as you... I am stuck with a battery that won't charge, and it is going to take 2 to 3 weeks to get replaced...

Pre ordering did nothing for me, and now I'm basically going to get a working drone in 2 to 3 weeks.

What happened exactly? i just got my little Spark and the battery just blink until the second green led, then everything goes dark as if is fully charged, but when it is turned on, the max charge is 35%(two green light on), i can fly for 4 minutes and then when i will charge it again the same problem is occurring.
2017-6-25
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fansaf12af9b
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Brazil
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What happened exactly? i just got my little Spark and the battery just blink until the second green led, then everything goes dark as if is fully charged, but when it is turned on, the max charge is 35%(two green light on), i can fly for 4 minutes and then when i will charge it again the same problem is occurring.
2017-6-25
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fansaf12af9b
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Brazil
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fansd2f4bd79 Posted at 2017-6-22 08:14
If only I had the same luck as you... I am stuck with a battery that won't charge, and it is going to take 2 to 3 weeks to get replaced...

Pre ordering did nothing for me, and now I'm basically going to get a working drone in 2 to 3 weeks.

What happened exactly? i just got my little Spark and the battery just blink until the second green led, then everything goes dark as if is fully charged, but when it is turned on, the max charge is 35%(two green light on), i can fly for 4 minutes and then when i will charge it again the same problem is occurring.
2017-6-25
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René Madsen
New
Flight distance : 9990 ft
Sweden
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Same her. I bought mine in the USA and when I got home I charged it once! Now it is stock with 2 green bars! My brother had the same problem with his! But he solved the problem with a USA  adapter 110 to 220. And now his is charging! I will buy a adapter tomorrow!
2017-7-12
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fanse6db2d6e
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I received DJI Spark today, but there is a problem with the battery because it does not charge. No led lights up after connecting the USB cable to the charger. It has been on for more than 1 hour and nothing goes on.
see:

2017-7-12
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fans8e2558a3
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Australia
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fanse6db2d6e Posted at 2017-7-12 14:22
I received DJI Spark today, but there is a problem with the battery because it does not charge. No led lights up after connecting the USB cable to the charger. It has been on for more than 1 hour and nothing goes on.
see:
https://youtu.be/04j3BwLjXpw

I had the same problem, but after  switching the Spark on and off it started charging.
2017-7-14
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JoeCec
First Officer
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So finicky
2017-7-14
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fanse6db2d6e
lvl.2
Flight distance : 685528 ft
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Portugal
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Problem solved!
The problem was caused by poor contact, by oxidation of the metal structure. Into the micro-USB jack on the DJI Spark.
2017-7-28
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fans6a962869
lvl.1
United States
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Guys same thing happened with me.

The solution: Just let it cool off for couple minutes while the charging cable is unplugged form the drone. When its "cooled" enough, means when you touch the battery it doesn't feel warm or the body of the drone isn't warm, plug the charging cable. Done.

Thank you.

2017-8-2
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Sachas
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Italy
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Hi, i'had buy a spark yesterday but when today I put the USB charge in the battery he don't won't working
I don't now why! There's only a small red light near the camera! Somebody can help me?
2017-8-11
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lannes
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Australia
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Sachas Posted at 2017-8-11 06:19
Hi, i'had buy a spark yesterday but when today I put the USB charge in the battery he don't won't working
I don't now why! There's only a small red light near the camera! Somebody can help me?

Press the battery button, how many green lights ? it might already be fully charged.
If it is already  fully charged it will show no lights when put on the charger
2017-8-12
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jerryat
lvl.2
Flight distance : 6762 ft
Australia
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I have the fly more combo and can't get one of the batteries to charge.  I have had the drone for about 3 weeks.  I noticed initially that the batteries might sit in the charger for a few minutes before starting to blink (even if they had a reasonable amount of charge in them).  Last weekend I fully charged the batteries but it was way too windy to go out.  This weekend is looking better so this morning I tried to top up the charge in the batteries (they seem to have lost quite a bit of charge for being idle for a week) but one battery won't charge at all.  I started from cold (they haven't been used for over a week) so it is not like they needed to cool down.  If I check the charge in the battery it has two lights on an one blinking but it won't charge at all in the charger.  Anyone else have problems like this?
2017-8-19
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jerryat
lvl.2
Flight distance : 6762 ft
Australia
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UPDATE: Just an update on my previous post - since the battery had some residual charge I put it in the drone and started it up for a minute or so then put it back in the charger and it started charging.
2017-8-19
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ZukySpark
Second Officer
Flight distance : 226066 ft
Portugal
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Hy there. Yesterday i was trying to charging the battery directly with usb car charger in the car. Inicialy the spark start blinking firt led and the second one meaning it was charging. However after a few seconds it seems that rebot the charging process and just blink the first led and then start again blinking the first and the second. That means my car charger does get enought power to charge spark?
2017-8-20
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Unkeiqo
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United States
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Still waiting for my battery to charge above 50 percent just got it today and it has been used but won't go above 50 percent and I need that for the update.
2017-8-25
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Pablosqui
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Spain
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fanse6db2d6e Posted at 2017-7-28 11:00
Problem solved!
The problem was caused by poor contact, by oxidation of the metal structure. Into the micro-USB jack on the DJI Spark.

Hi!
Have the same problem. How did you fix it??
Thanks
2017-9-25
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djiuser_sdD7C6u
lvl.1
Flight distance : 312 ft
Singapore
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Bradders Posted at 2017-6-16 15:57
With the spark battery you need to let it cool down then it will charge after 20 mins or so

I have waited for a few days already, the battery isnt warm it is at room temperature. When i put the battery in the charging hub it seems to go green for 5-10 mins then will turn red and will show no sign of life when i press the battery.
2017-12-2
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fans5a68c55c
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United States
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The last light will blink like that if you are using a cable capable of fast charging. Try switching back to the original cable and power adapter.
2018-1-16
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djiuser_eCzMDPWPWxok
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I've had the problem with the spark not wanting to charge the battery also I finally turned the spark on Let It power up turned it off plug the charger into it and push the button to one little green light come on and it started charging
2018-9-11
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Erhan Yildirim
lvl.1
Flight distance : 867172 ft
Turkey
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had the same problem but Nothing above worked for me. until ... start up spark plug in the charger cable. then power it down with the cable on it. Then it started charging . Nothing else is working for me. sad
2018-10-4
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joeyjenkins12
lvl.1
Flight distance : 28609 ft
United States
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I just leave mine on the charger and they eventually kick in. Probably a heating/cooling issue.
2018-10-4
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Isaac LaRock_YT
lvl.1
Flight distance : 3035 ft
United States
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fixed! thx!
2019-6-12
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Ethan Sorensen
lvl.1

United States
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fans8e2558a3 Posted at 2017-7-14 01:22
I had the same problem, but after  switching the Spark on and off it started charging.

what do you mean turn it off and on? My battery wont even turn the drone on
2019-6-21
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Av8or1ab
lvl.1
Flight distance : 4478 ft

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DJI doesn't care about their customers. Attached is my support thread asking for remediation and being told that they won't help.




2020-7-31
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