Kachkeis
New
France
Offline
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Kachkeis Posted at 2017-8-9 14:10
Hi all,
same problem here but never got the "activated" message but the one with the absent internet connection, app installed without problems on two android devices, I have tried with and without RC, switching from Wi-Fi to 4G and back, going back the steps, reinsalling apps, but it keeps failing at "activate". Very frustrating, new to flying, Spark Combo is now mine and I have to stare at it all day long...
Well, here I am again....and it worked I activated that thing. Here's a post for people who have the same problem and where even Dji Support does not know how to help anymore.
Mod: That's why you should not delete this post forever.
Here's what I've done before the miracle happened:
Installed and reinstalled the Dji Go4 App many times on two Android devices, trying 100 times a day back and forth to get over the one step where the mess begins at every try: The moment where the activation pop-up appeared and you said yes to the stuff and the steps after (Beginner mode on/off, Gesture mode on/off etc.).
Every time the moment of thruth come (where you should click on "activate" to connect to the DJI servers for a second in order to validate your account and so on) it did not work, every time it said "Check your internet connection blabla", even if my Wi-Fi or my 4G worked perfectly. Believe me, I got the Spark on a Monday and four days later big frustration was all I had left.
Configurations were all fine, the App ran more or less smoothly and I could see that the drone was connected and reacting to Rc commands like gimble moving, in mobile or rc mode, everything Ok except that damn activation thing which kept me from doing anything with my drone, even firmware updates.
Dji Support Chat: Explained the story to a nice guy of the DJI Team France, he gave some tipps and I said I would try them out and also give it a shot with a newer tablet than my actual one. The new tablet, which, according to many vlogs and internet sources, worked fine with the Spark (Lenovo Tab 3 7 inch with 4G and 2Gb Ram).
Well, here we are. It still did not work.
Then I had an idea.
Oh yes. And it was the right one and it took me only one try and it worked perfectly to activate and, one minute after, my drone was in the air.
What did I do? Well...
Asked a friend with an iPhone.
Installed the app, logged in, connected with the Rc and the drone, Bam. Activated.
Have fun. |
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