fansc1863245
lvl.1
Flight distance : 33675 ft
United States
Offline
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fansc1863245 Posted at 2017-6-19 10:43
Thank you for the suggestion, I was wondering what the "reset" sequence was for the remote. Unfortunately no joy. Worked with DJI Phone support for an hour and a half. Managed to get "sporadic" very rare linking but it would never survive a reboot, after a reboot it would be unlinked and back to the same linking failures. End of call results, send the RC and Aircraft into support/repair to evaluate. Completed the repair form, received the shipping label, packed it up, and dropped it at UPS. Time to wait
Update: So I received my replacement from DJI Repair yesterday. DJI Repair replaced the aircraft only, I received the same RC back. Upon first boot all was good. I activated the new aircraft, all good. In the DJIGo4 app I started getting a popup saying that the wifi region was updated and did I want to accept the new settings, I said no. All still good. Using DJI Assistant 2 I updated the no-fly data etc. All good rebooted a few times and tested to make sure the RC continued to re-link. All good. I kept canceling the WiFi region popup though.......then....I accidentally said okay to the pop-up. Poof no more link. Cannot get Aircraft to link with the RC now. Back to square one. Seems that wifi region detection and setting has something to do with what WiFi freq/channels are being used and for whatever reason once it is set I cannot link the RC to the aircraft. I have found no way to "reset" this. Feeling like this should all go back for a refund.
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