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DJI GO 4 in chinese mode
1162 13 2017-6-20
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AndyP.
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So i just got my Phantom 4 Pro+ back and the DJI GO 4 app is in chinese mode and i am unable to download the North American maps and im unable to download them as it is only showing the download of the chinese maps. and its making me nervous to fly my Phantom because I cant tell where it is on the map, and I've tried to change the language settings but it was already in english mode.

NOTICE: I fixed this by resetting the controller to default by using the backup and reset function built into android
2017-6-20
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AndyP.
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anyone help please
2017-6-20
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Dav 0
lvl.3
Flight distance : 277585 ft
United Kingdom
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Tip: The post by the administrator or moderators shield
2017-6-20
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AndyP.
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Dav 0 Posted at 2017-6-20 15:25
**** The posts are shielded ****

what the heck?
2017-6-20
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AndyP.
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Also its specifically the map in the app thats stuck in chinese.
2017-6-20
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DJI-Jamie
DJI team
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Do you mean you got the RC from repair like this? Good to see you were able to get it sorted.
2017-6-20
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AndyP.
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DJI-Jamie Posted at 2017-6-20 19:40
Do you mean you got the RC from repair like this? Good to see you were able to get it sorted.

Yes I did get it from repair like that. and i talked with the text chat line last night and they wanted me to first try and connect it to DJI assistant 2 which didn't work or show up in the software, then they recommended sending it in, which i was unwilling to do as I JUST got my Phantom back. you might want to suggest the backup & reset function in android as a troubleshooting step the technical support team for the P4P+ controller with screen.
2017-6-21
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lefty23
lvl.2
Flight distance : 1657625 ft
Canada
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I just updated my firmware and the maps I downloaded are now gone.  Just the Chinese maps.  Once again, does DJI not test firmware before releasing?
2017-6-23
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Geebax
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Australia
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lefty23 Posted at 2017-6-23 19:25
I just updated my firmware and the maps I downloaded are now gone.  Just the Chinese maps.  Once again, does DJI not test firmware before releasing?

If you just updated your firmware, it often resets many of your settings, load the maps again.
2017-6-23
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lefty23
lvl.2
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Geebax Posted at 2017-6-23 19:33
If you just updated your firmware, it often resets many of your settings, load the maps again.

I would if I could.  The only maps available are Chinese maps.  Loading north American maps are not available.
2017-6-23
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Geebax
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lefty23 Posted at 2017-6-23 19:54
I would if I could.  The only maps available are Chinese maps.  Loading north American maps are not available.

You may have to have the aircraft switched on and connected so it works out where your location is. The other thing is to set your location in the app, I don't know where to find it, but it has been mentioned recently on here.

2017-6-23
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AndyP.
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lefty23 Posted at 2017-6-23 19:25
I just updated my firmware and the maps I downloaded are now gone.  Just the Chinese maps.  Once again, does DJI not test firmware before releasing?

READ THE NOTICE, i fixed it
2017-6-24
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lefty23
lvl.2
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Canada
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Andy, thanks for the tip.  And yes, I did read it.  Wiping your controller (and everything in it) is not an optimal solution.  That's the easy way out like re-formatting a computer.  This shouldn't have happened in the first place.  If more than one person is getting it, it's not a user error.

This firmware update has also caused other issues including  interference errors and range limitations.  My earlier point goes to DJi regarding extensive testing.  I've owned the P2, P3 and now this.  We are their beta testers and it's incredibly frustrating.  
2017-6-24
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AndyP.
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lefty23 Posted at 2017-6-24 17:52
Andy, thanks for the tip.  And yes, I did read it.  Wiping your controller (and everything in it) is not an optimal solution.  That's the easy way out like re-formatting a computer.  This shouldn't have happened in the first place.  If more than one person is getting it, it's not a user error.

This firmware update has also caused other issues including  interference errors and range limitations.  My earlier point goes to DJi regarding extensive testing.  I've owned the P2, P3 and now this.  We are their beta testers and it's incredibly frustrating.

I agree with everything you said
2017-6-25
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